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Gesprächskrisen: Entstehung Und Bewältigung Von Komplikationen in Der Gesprächsführung by Thomas Bliesener

Gesprächskrisen: Entstehung Und Bewältigung Von Komplikationen in Der Gesprächsführung

by Thomas Bliesener
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Book cover type: Paperback
  • ISBN13: 9783531117034
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Vs Verlag Fur Sozialwissenschaften
  • Publisher Imprint: Vs Verlag Fur Sozialwissenschaften
  • Publication Date:
  • Pages: 298
  • Original Price: EUR 51.39
  • Language: German
  • Edition: 1984
  • Item Weight: 440 grams
  • BISAC Subject(s): General

"Friedlich in die Katastrophe", so entwickelt sich oft das Gespräch, wenn die Teil- nehmer die Probleme der Kommunikation nicht mehr unter Kontrolle haben. Nicht der pl zliche und dramatische Zusammenbruch der ganzen Interaktion ist die Kegel, son- dern die harmlos einsetzende und sich allmählich ausweitende "Krise" Am Anfang steht eine scheinbar normale und überschaubare Schwierigkeit, die mit den iblichen Mitteln i.berwunden werden soll. Uie Versuche scheitern jedoch einer nach dem ande- ren, vergröl: Sern gar die ursprÜ'lgl iche Schwierigkeit oder fligen ihr am Ende sogar noch neue hinzu. Unsicherheit und Hilflosigkeit der Gesprächsteilnehmer steigen ra- pide an. Uie Gesprächsführung gerät in die Krise. Solche Krisen sind der Gegenstand der wrliegenden Untersuchung. Ob man in einem Gespräch blol$ zu ort kommen oder ob man für ein spezielles Thema Aufmerksamkeit erlangen möchte, ob man sich einem Gesprächspartner verständlich ma- chen, seine Zustimmung erreichen oder seine Sympathie erringen will - immer kann es einem widerfahren, dal$ alle Versuche fehlschlagen und die Situation sogar noch zu- sätzlich komplizieren. Krisen können sich immer entwickeln, wenn irgendeine Schwie- rigkeit auf dem Wege zu irgendeinem Kommun i kat ionsz iel überwunden werden soll.

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