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Nível de stress ocupacional: causas, efeitos e estratégias de enfrentamento by Joyce Oweke

Nível de stress ocupacional: causas, efeitos e estratégias de enfrentamento

by Joyce Oweke
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Book cover type: Paperback
  • ISBN13: 9786209345258
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Edicoes Nosso Conhecimento
  • Publisher Imprint: Edicoes Nosso Conhecimento
  • Publication Date:
  • Pages: 96
  • Original Price: GBP 48.0
  • Language: Portuguese
  • Edition: N/A
  • Item Weight: 141 grams
  • BISAC Subject(s): General

O stress � um grande desafio global de sa�de que afeta o bem-estar dos prestadores de servi�os, especialmente aqueles que trabalham nos setores de servi�os humanos, como os agentes da pol�cia. O estudo investigou o n�vel de stress ocupacional, as causas, os efeitos e as estrat�gias de enfrentamento entre os agentes da pol�cia no condado de Kisumu. O estudo adotou o desenho de pesquisa causal comparativa ex post facto, com uma popula��o-alvo de 451 agentes da pol�cia e 12 oficiais comandantes de esquadras nas quatro divis�es policiais do condado de Kisumu. Foi utilizada uma t�cnica de amostragem aleat�ria estratificada para selecionar 105 agentes da pol�cia e 4 oficiais comandantes de esquadras (OCS). Os dados foram recolhidos utilizando um question�rio para agentes da pol�cia e um calend�rio de entrevistas para oficiais comandantes de esquadras. Os instrumentos foram validados por especialistas, enquanto a fiabilidade foi estimada atrav�s da utiliza��o do Cronbach Alpha. Os resultados indicaram que os agentes da pol�cia do condado de Kisumu estavam a sofrer de stress ocupacional, sendo o seu ambiente de trabalho, a sobrecarga de trabalho e o hor�rio de trabalho as causas do stress ocupacional. O estudo recomendou que a comiss�o dos servi�os policiais desenvolvesse uma pol�tica de gest�o do stress para orientar a integra��o, as opera��es e o aconselhamento dos agentes da pol�cia.

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