A Complete Guide to Training Library Staff: From Onboarding to Offboarding
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This practical guidebook presents an infrastructure for training library staff, starting with a robust onboarding process and continuing through a staff member's entire duration at an institution. Because library services and resources can change rapidly, ongoing training is an important aspect of library operations. Training can be a particular challenge at large, multi-branch library systems, because it can be difficult to ensure all staff are able to receive the relevant information. Written for library managers and training leaders, A Complete Guide to Training Library Staff presents a comprehensive lifecycle for staff development with a focus on tools and techniques to build a sustainable training program, set staff up for success in their positions, and develop a positive and supportive community across the library. Authors Emily Leachman and A. Garrison Libby spearheaded their library's movement to largely online trainings, which are inclusive of staff at all branch locations. This practical guidebook helps managers and trainers develop a comprehensive plan that allows new staff to quickly become acquainted with the operations of the library, provides ongoing training to make staff aware of new procedures and services, and creates a collaborative and supportive training environment to empower staff to learn and lead.
Leachman, Emily: - Emily Leachman is the Assistant Director for Public Services at Central Piedmont Community College, USA. She serves as the chair of the library's internal training committee. Her previous publications include a chapter in Sustainable Online Library Services and Resources: Learning from the Pandemic (Bloomsbury Libraries Unlimited, 2022). Leachman is an active member of the North Carolina Library Association and the North Carolina Community College Library Association. When not at work, she is an avid quilter.
Libby, A. Garrison: - Garrison Libby is the Head of Research Services at the University of North Carolina at Charlotte, USA, where he supports a team leading research and instructional services. Prior to that, he spent many years working in public service, instruction, and leadership roles in community college libraries. He has published articles in Internet Reference Services Quarterly and Virginia Libraries, as well as a chapter in Sustainable Online Library Services and Resources: Learning from the Pandemic (Libraries Unlimited).
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