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Itil Version 3 at a Glance: Information Quick Reference by John O. Long

Itil Version 3 at a Glance: Information Quick Reference

by John O. Long
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₹11,494.00
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Book cover type: Spiral
  • ISBN13: 9780387773926
  • Binding: Spiral
  • Subject: N/A
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Publication Date:
  • Pages: 82
  • Original Price: USD 109.99
  • Language: English
  • Edition: 2008
  • Item Weight: 182 grams
  • BISAC Subject(s): Computer Science

ITIL(R) Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL(R) version 3. ITIL(R) is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL(R) as a vehicle for improving IT service quality and improve return on investment for IT services.

The desk reference's unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL(R) Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL(R) Version 3 implementation.

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