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Mastering the Travel Intermediaries: Origins and Future of Global Distribution Systems, Travel Management Companies, and Online Travel Agencies by Ben Vinod

Mastering the Travel Intermediaries: Origins and Future of Global Distribution Systems, Travel Management Companies, and Online Travel Agencies

by Ben Vinod
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Book cover type: Paperback
  • ISBN13: 9783031515262
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Publication Date:
  • Pages: 509
  • Original Price: EUR 59.99
  • Language: English
  • Edition: N/A
  • Item Weight: 718 grams
  • BISAC Subject(s): Industries / Hospitality, Travel & Tourism

An Introduction to Travel Intermediaries.- Origins of the Global Distribution Systems (1925 1983).-  GDS: Platform Power (1984 1995).- GDS: The Internet, New Channels and Transparency (1996 2011).-  Scale Matters: GDS Air Shopping.- GDS: The Turbulent Years (2012 Present).- The Impact of Evolving Business Models on Global Distribution Systems.- A Fast Response System: Airline Shopping in a NDC World.- Offer Management, Dynamic Pricing, and Order Management.- Origins of Online Travel Agencies.- Hotel Bookings and the Dominance of the OTAs.- Customer Trust and NDC.- The Impact of Emerging Technologies on Intermediaries.- Future State


Ben Vinod is a co-founder of Charter and Go, a dynamic offer, order management, and dispatch solution for air charter operators. He served as vice president of pricing, yield management, and reservations inventory control at American Airlines Decision Technologies (1993-1999) and was senior vice president and chief scientist at Sabre (2008-2020), focused on innovation and thought leadership in pioneering advanced solutions across the travel value chain for travel suppliers and intermediaries. He has published over 50 articles in academic and trade journals, is a member of AGIFORS, and serves on the editorial board of the Journal of Revenue and Pricing Management. He is the author of two books; The Evolution of Yield Management in the Airline Industry: Origins to the Last Frontier (Springer, 2021) and Revenue Management in the Lodging Industry: Origins to the Last Frontier (Springer 2022), and served as editor for Artificial Intelligence and Machine Learning in the Travel Industry: Simplifying Complex Decision Making (Palgrave-Macmillan, 2023).


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