For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence--from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners' cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.
Darla K. Deardorff is Executive Director of the Association of International Education Administrators and Affiliated Faculty at Duke University, Nelson Mandela University (South Africa), and at Shanghai International Studies University (China).
Kate Berardo is a facilitator, coach and consultant who specializes in global leadership development, communications, and diverse teams. Kate helps individuals and teams to increase effectiveness, reduce miscommunication, and build stronger working relationships. Her work has spanned more than eighteen countries, involved working with individuals from over fifty nations, and been the subject of media worldwide, including CNN's Business Traveler and the Gulf News. Kate is the founder of Culturosity.com, the co-author of Putting Diversity to Work (Thomson Learning, 2003), and an author of the Cultural Detective(R) Self-Discovery and Bridging Cultures packages. She holds a distinguished Masters in Intercultural Communication and has lived in the US, Spain, Japan, France, United Kingdom, and Denmark. She is certified in the Myers-Briggs Type Indicator and Argonaut Online and is an active committee member of the Society for Intercultural Education, Training and Research.
