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Fixing Feedback by Georgia Murch

Fixing Feedback

by Georgia Murch
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Book cover type: Paperback
  • ISBN13: 9780730327462
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Wiley
  • Publisher Imprint: Wiley
  • Publication Date:
  • Pages: 208
  • Original Price: USD 21.0
  • Language: English
  • Edition: N/A
  • Item Weight: 227 grams
  • BISAC Subject(s): Business Communication / General and Communication & Social Skills

From the Back Cover

We all want to communicate effectively, but this intent doesn't always translate into action. We avoid giving feedback or handle it poorly when it is given to us. Endless training programs are not enough.

There is a better way.

In Fixing Feedback, Georgia Murch outlines a refreshingly candid and easy to follow process that encourages the effective give-and-take of highly productive feedback. Once your people and organisation adopts this approach, it will create a cultural shift that fosters a climate of engagement and productivity.

This feedback bible shows you:

  • what gets in the way of becoming a remarkable communicator
  • how to better understand the impact that you have when communicating
  • tools and techniques to give and receive feedback well
  • our unhelpful thinking patterns and how to re-set them
  • how to create a culture of feedback that becomes the norm.

Fixing Feedback offers a pragmatic roadmap for creating outstanding communicators and remarkable organisations.

GEORGIA MURCH has over 20 years' experience working with public and private organisations. She has worked in consulting, designing and facilitating leadership and culture change as well as with customer-focused programs.

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