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Gestione della qualità dei concessionari by Shivagond Teli, Siddhesh Lad, Bhimaraya Metri

Gestione della qualità dei concessionari

by Shivagond Teli , Siddhesh Lad , Bhimaraya Metri
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Book cover type: Paperback
  • ISBN13: 9786209594243
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Edizioni Sapienza
  • Publisher Imprint: Edizioni Sapienza
  • Publication Date:
  • Pages: 96
  • Original Price: GBP 52.98
  • Language: Italian
  • Edition: N/A
  • Item Weight: 141 grams
  • BISAC Subject(s): Engineering (General)

Costruire un rapporto con i clienti e garantire che si sentano rispettati e apprezzati durante l'intero processo di vendita e post-vendita migliora l'esperienza del cliente. Stabilire questo tipo di rapporto, insieme all'adozione dei processi giusti, consentir� ai concessionari di creare sostenitori non solo del marchio, ma anche della concessionaria stessa. La nostra ricerca e le nostre linee guida sulle migliori pratiche possono essere utilizzate come modello dai produttori di automobili che desiderano aprire nuove concessionarie o migliorare la soddisfazione dei clienti nelle concessionarie esistenti. Grazie alle innovazioni tecnologiche, � possibile migliorare i processi in tutte le aree della concessionaria, sia per il personale che per i clienti. Sul mercato esistono molte aziende innovative, grandi e piccole, che lavorano per risolvere i problemi, alcuni complessi e altri semplici, degli imprenditori.

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