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Humanising IT(TM): The Experience Distortion of IT Service Management

Katrina Macdermid

Paperback

Current price ₹1,029
Original price ₹1,133
Original price ₹1,133
Original price ₹1,133
(-9%)
₹1,029
Current price ₹1,029

• Author(s): Katrina Macdermid • Publisher: Hit Global Publishing • Publisher Imprint: Hit Global Publishing • BISAC: Management Information SystemsExperience has become the new "must-have" in IT service management. But applying experience design...

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Human-Centred Design for It Service Management--2nd Edition

Katrina Macdermid

Paperback

Current price ₹5,960
Original price ₹7,152
Original price ₹7,152
Original price ₹7,152
(-17%)
₹5,960
Current price ₹5,960

• Author(s): Katrina Macdermid • Publisher: Tso, the Stationery Office • Publisher Imprint: Tso, the Stationery Office • BISAC: Information TechnologyHumanising IT(TM) applies human-centred design principles to the world of IT service management....

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Humanising It: Human-Centred Design for It Service Management

Katrina Macdermid

Paperback

₹6,161
Original price ₹6,161
Original price ₹6,161
₹6,161
Current price ₹6,161

• Author(s): Katrina Macdermid • Publisher: Tso, the Stationery Office • Publisher Imprint: Tso, the Stationery Office • BISAC: Industries - GeneralHumanising IT(TM) applies human-centred design principles to the world of IT service management. T...

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