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Service-Ability: Create a Customer Centric Culture and Gain Competitive Advantage

Kevin Robson

Hardcover

Current price ₹2,847
Original price ₹3,987
Original price ₹3,987
Original price ₹3,987
(-29%)
₹2,847
Current price ₹2,847

• Author(s): Kevin Robson • Publisher: Wiley • Publisher Imprint: Wiley • BISAC: Customer RelationsTimes have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of ‘service’ where the re...

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