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The Handbook of Customer Satisfaction and Loyalty Measurement
Nigel Hill, Jim Alexander
Paperback
Current price
₹3,139
Original price
₹4,828
Original price
₹4,828
Original price
₹4,828
(-35%)
₹3,139
Current price
₹3,139
| /
• Author(s): Nigel Hill | Jim Alexander • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsCustomer satisfaction and loyalty are becoming increasingly important to most organizations since the financial benefits from...
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How to Measure Customer Satisfaction
Nigel Hill, John Brierley
Paperback
Current price
₹3,158
Original price
₹5,262
Original price
₹5,262
Original price
₹5,262
(-40%)
₹3,158
Current price
₹3,158
| /
• Author(s): Nigel Hill | John Brierley • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsCustomer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets...
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