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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
Peter Fader
Paperback
Current price
₹1,393
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₹1,960
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₹1,960
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₹1,960
(-29%)
₹1,393
Current price
₹1,393
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• Author(s): Peter Fader • Publisher: Wharton Digital Press • Publisher Imprint: Wharton Digital Press • BISAC: Customer Relations2019 AXIOM BUSINESS BOOK AWARD WINNER Featured in Forbes, NPR's Marketplace, and a Google Talk, The Customer Centri...
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The Customer-Base Audit: The First Step on the Journey to Customer Centricity
Peter Fader
Paperback
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₹1,692
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₹2,450
Original price
₹2,450
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₹2,450
(-31%)
₹1,692
Current price
₹1,692
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• Author(s): Peter Fader • Publisher: Wharton School Press • Publisher Imprint: Wharton School Press • BISAC: Customer RelationsAs a leader in your organization, you will be very familiar with your organization's key financial statements and mont...
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Customer Centricity: Focus on the Right Customers for Strategic Advantage
Peter Fader
Paperback
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₹1,217
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₹1,764
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₹1,764
Original price
₹1,764
(-31%)
₹1,217
Current price
₹1,217
| /
• Author(s): Peter Fader • Publisher: Wharton School Press • Publisher Imprint: Wharton School Press • BISAC: Customer RelationsA powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, cus...
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