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Products
Manager's Guide to ISO22301: A practical guide to developing and implementing a business continuity management system
Tony Drewitt
Paperback
• Author(s): Tony Drewitt • Publisher: Itgp • Publisher Imprint: Itgp • BISAC: System Administration - Backup & RecoveryHave you ever wondered whether your business continuity plan is any good, or whether you've even got a business continuity...
View full detailsThe Hybrid Working Handbook: How to implement a successful flexible working model
Sarah Cook
Paperback
• Author(s): Sarah Cook • Publisher: Itgp • Publisher Imprint: Itgp • BISAC: MotivationalThis book provides a practical approach to creating a culture where hybrid working encourages effective performance and getting the best out of people in a h...
View full detailsEssential Time Management and Organisation: A Pocket Guide
It Governance
Paperback
• Author(s): It Governance • Publisher: Itgp • Publisher Imprint: Itgp • BISAC: Time ManagementEffective time-management techniques to revolutionise the way you work! Do you struggle to get everything done in the time you have available? Are you ...
View full detailsIT Asset Management: A Pocket Survival Guide
Martyn Hobbs
Paperback
• Author(s): Martyn Hobbs • Publisher: Itgp • Publisher Imprint: Itgp • BISAC: Information TechnologyImplement Asset Management and reap the rewards! IT Asset Management (ITAM) is the set of business practices that join financial, contractual and...
View full detailsA concise introduction to the NIS Directive - A pocket guide for digital service providers
Alan Calder
Paperback
• Author(s): Alan Calder • Publisher: Itgp • Publisher Imprint: Itgp • BISAC: Security - Network SecurityThis pocket guide is an introduction to the EU's NIS Directive (Directive on security of network and information systems). It outlines the ke...
View full detailsImplementing Service Quality Based on ISO/IEC 20000: 3rd Edition
Michael Kunas
Paperback
• Author(s): Michael Kunas • Publisher: Itgp • Publisher Imprint: Itgp • BISAC: Information TechnologyISO/IEC 20000 is an important international standard for IT service providers. Implementation and certification will improve your business proce...
View full detailsDefinitive Guide to IT Service Metrics (The)
Kurt McWhirter
Paperback
• Author(s): Kurt McWhirter • Publisher: Itgp • Publisher Imprint: Itgp • BISAC: Marketing - GeneralIT service metrics: Manage them. Measure them. Make them work for you. Measuring success is crucial, but how do we do it? How can we be sure that ...
View full details