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Products
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms (Large Print 16pt)
James L. Heskett, W. Earl Sasser, Leonard a. Schlesinger
Paperback
Current price
₹2,990
Original price
₹3,288
Original price
₹3,288
Original price
₹3,288
(-9%)
₹2,990
Current price
₹2,990
| /
• Author(s): James L. Heskett | W. Earl Sasser | Leonard a. Schlesinger • Publisher: ReadHowYouWant • Publisher Imprint: ReadHowYouWant • BISAC: Customer RelationsEntire service businesses have been built around the ideas of Heskett, Sasser, and ...
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