Search results for “[Subject: customer-relations]”

• Author(s): Aaron Shapiro • Publisher: Penguin Adult Hc/Tr • Publisher Imprint: Penguin Adult Hc/Tr • BISAC: Customer RelationsIf you still think "the customer is king," you're falling behind. Today's most powerful growth engine is users--people...

• Author(s): John Goodman • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsThe classic guide to delivering best-in-class customer experience, now completely revised and updated!With momentous revolutions in both technolo...

• Author(s): Matthew Dixon • Publisher: Portfolio • Publisher Imprint: Portfolio • BISAC: Customer RelationsEveryone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But ...

• Author(s): David Walsh • Publisher: ILR Press • Publisher Imprint: ILR Press • BISAC: Labor & Industrial Relations - GeneralDavid Walsh examines the historically insular unions in the airline industry, where the need for cooperation has bee...

• Author(s): Ian Bremmer • Publisher: Penguin Publishing Group • Publisher Imprint: Penguin Publishing Group • BISAC: International Relations - GeneralG-Zero -- \JEE-ZEER-oh\ --n A world order in which no single country or durable alliance of cou...

• Author(s): Frank Barnaby • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: International Relations - Arms ControlFrom the Back CoverIn 'How Nuclear Weapons Spread, ' Frank Barnaby examines the implications of nuclear wea...

• Author(s): Gabriel Popescu • Publisher: Rowman & Littlefield Publishers • Publisher Imprint: Rowman & Littlefield Publishers • BISAC: International Relations - GeneralThis timely book introduces readers to the central question of border...

• Author(s): John A. Hodgson • Publisher: University of Virginia Press • Publisher Imprint: University of Virginia Press • BISAC: African American & BlackApart from a handful of exotic--and almost completely unreliable--tales surrounding his ...

• Author(s): Jonathan Mercer • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - GeneralBy approaching an important foreign policy issue from a new angle, Jonathan Mercer comes to...

• Author(s): Arthur A. Stein • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - General

• Author(s): Henry R. Nau • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - GeneralThe United States has never felt at home abroad. The reason for this unease, even after the te...

• Author(s): John W. Garver • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: International Relations - GeneralThis study provides an analysis of the role the United States alliance with Nationalist China played in US strategy to con...

• Author(s): Arthur A. Stein • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - General

• Author(s): Richard B. Freeman | Peter Boxall | Peter Haynes • Publisher: ILR Press • Publisher Imprint: ILR Press • BISAC: Labor & Industrial Relations - GeneralThis book brings together research in the United States, Canada, the United Kin...

• Author(s): Manfred Jonas • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - DiplomacyIn this clearly written and scrupulously researched book, Manfred Jonas tells the story of ...

• Author(s): Ward Thomas • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: History & Theory - GeneralMany assume that in international politics, and especially in war, "anything goes." Sherman famous...

• Author(s): Brigid Starkey | Mark A. Boyer | Jonathan Wilkenfeld • Publisher: Rowman & Littlefield Publishers • Publisher Imprint: Rowman & Littlefield Publishers • BISAC: International Relations - DiplomacyThis hands-on text provides an...

• Author(s): Francis J. Gavin • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: Security (National & International)We are at a critical juncture in world politics. Nuclear strategy and policy have ri...

• Author(s): Stephen J. Farnsworth | S. Robert Lichter | Roland Schatz • Publisher: Rowman & Littlefield Publishers • Publisher Imprint: Rowman & Littlefield Publishers • BISAC: International Relations - GeneralWhen the US government spea...

• Author(s): Jeffrey W. Legro • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - GeneralStunning shifts in the worldviews of states mark the modern history of international affai...

• Author(s): Greg J. Bamber • Publisher: ILR Press • Publisher Imprint: ILR Press • BISAC: Labor - General"And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways...

• Author(s): Samuel Bowles • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: Economics - GeneralThis edited collection looks at the emerging relationship between politics and economics. The analysis of power relations - tr...

• Author(s): Jeffrey W. Legro • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - GeneralStunning shifts in the worldviews of states mark the modern history of international affai...

• Author(s): Lawrence S. Bacow • Publisher: MIT Press • Publisher Imprint: MIT Press • BISAC: Labor & Industrial Relations - GeneralAssessing the role of government regulation in occupational safety issues.In 1977, a grain elevator explosion ...

• Author(s): Barry R. Posen • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: Military ScienceIn this sobering book, Barry R. Posen demonstrates how the interplay between conventional military operations...

• Author(s): Richard Crockatt • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: International Relations - GeneralThis is an authoritative and comprehensive history of the Fifty Years' war and the relationship that dominated world pol...

• Author(s): Luce Irigaray | Alison Martin • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Movements - HumanismIn this book, one of the foremost contemporary scholars in the fields of feminist thought and linguistics, explores the ...

• Author(s): Frank Barnaby • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: International Relations - Arms ControlIn How Nuclear Weapons Spread, Frank Barnaby examines the far-reaching effects - both beneficial and detrimental - of ...

• Author(s): Christopher Layne • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: Security (National & International)In a provocative book about American hegemony, Christopher Layne outlines his belie...

• Author(s): Angela J. Hattery | Earl Smith • Publisher: Rowman & Littlefield Publishers • Publisher Imprint: Rowman & Littlefield Publishers • BISAC: DiscriminationFrom teen pregnancy to athletics, myths about African American families a...

• Author(s): Peter Juviler | Carrie Gustafson • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Human RightsMuch has been written about the issue of religious freedom and church-state relations. The contributors to this book, however...

• Author(s): William O. Walker • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - GeneralIn 1941 the magazine publishing titan Henry R. Luce urged the nation's leaders to create ...

• Author(s): Stephen J. Farnsworth | S. Robert Lichter | Roland Schatz • Publisher: Rowman & Littlefield Publishers • Publisher Imprint: Rowman & Littlefield Publishers • BISAC: International Relations - GeneralWhen the US government spea...

• Author(s): Charles B. Osburn • Publisher: McFarland & Company • Publisher Imprint: McFarland & Company • BISAC: General Emotions, feelings and morality play a critical role in our daily decision-making. With the rapid advance of industr...

• Author(s): David A. Lake • Publisher: Cornell University Press • Publisher Imprint: Cornell University Press • BISAC: International Relations - GeneralThe central task of all statebuilding is to create a state that is regarded as legitimate by ...

• Author(s): John P. Hardt | Richard F. Kaufman • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Economics - GeneralThis volume makes JEC-commissioned expert studies of economic developments in East-Central Europe available to busin...