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Products
Strategies and Tools for Managing Connected Consumers
Ree C. Ho
Paperback
• Author(s): Ree C. Ho • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsPresents research exploring the techniques and impacts of new technologies deployed in today's digital marke...
View full detailsCustomer Relationship Management Strategies in the Digital Era
Süphan Nasır
Hardcover
• Author(s): Süphan Nasır • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsIn today's global economy, social media and technological advances have changed the way businesses intera...
View full detailsHandbook of Research on Retailer-Consumer Relationship Development
Fabio Musso, Elena Druica
Hardcover
• Author(s): Fabio Musso | Elena Druica • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsThough based on an economic transition, retailer-consumer relationship is also influenced b...
View full detailsDiverse Methods in Customer Relationship Marketing and Management
In Lee
Hardcover
• Author(s): In Lee • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Marketing - GeneralConsumer interaction and engagement are vital components to help marketers maintain a lasting relationship wit...
View full detailsSuccessful Customer Relationship Management Programs and Technologies: Issues and Trends
Riyad Eid
Hardcover
• Author(s): Riyad Eid • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsThe field of Customer Relationship Management (CRM) has broadened greatly in recent years as technological a...
View full detailsAdoption and Implementation of AI in Customer Relationship Management
Surabhi Singh
Hardcover
• Author(s): Surabhi Singh • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsIntegration of artificial intelligence (AI) into customer relationship management (CRM) automates the sa...
View full detailsAnalyzing Attachment and Consumers' Emotions: Emerging Research and Opportunities
Giuseppe Pedeliento
Hardcover
• Author(s): Giuseppe Pedeliento • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsIn the rapidly changing landscape of society, understanding how consumers make purchasing decision...
View full detailsVirtual Worlds and E-Commerce: Technologies and Applications for Building Customer Relationships
Barbara Ciaramitaro
Hardcover
• Author(s): Barbara Ciaramitaro • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsWith the rise of the collaborative Web 2.0 technologies, the face of e-commerce has evolved from a...
View full detailsAdoption and Implementation of AI in Customer Relationship Management
Surabhi Singh
Paperback
• Author(s): Surabhi Singh • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsFocuses on the transformations that AI-powered CRM can bring to organisations in order to build better s...
View full detailsInsights, Innovation, and Analytics for Optimal Customer Engagement
Samala Nagaraj
Hardcover
• Author(s): Samala Nagaraj • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsEngaging customers has become an effective strategy of marketers for improving customer-brand relations...
View full detailsFuzzy Methods for Customer Relationship Management and Marketing: Applications and Classifications
Andreas Meier, Laurent Donzé
Hardcover
• Author(s): Andreas Meier | Laurent Donzé • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsInformation overload has made it increasingly difficult to analyze large amounts of data...
View full detailsCustomer-Centric Marketing Strategies: Tools for Building Organizational Performance
Hans-Ruediger Kaufmann, Mohammad Fateh Ali Khan Panni
Hardcover
• Author(s): Hans-Ruediger Kaufmann | Mohammad Fateh Ali Khan Panni • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Customer RelationsAs customer orientation continues to gain importance in the mar...
View full detailsHandbook of Research on Strategic Supply Chain Management in the Retail Industry
Kamath, Narasimha
Hardcover
• Author(s): Kamath | Narasimha • Publisher: MIXIUK • Publisher Imprint: MIXIUK • Subject: Business Management • BISAC: Management - GeneralCustomer satisfaction is a pivotal component to any business that provides goods or services to the public...
View full detailsService Marketing Strategies for Small and Medium Enterprises: Emerging Research and Opportunities
Muhammad Sabbir Rahman, Mahmud Habib Zaman, Afnan Hossain
Hardcover
• Author(s): Muhammad Sabbir Rahman | Mahmud Habib Zaman | Afnan Hossain • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Marketing - GeneralThe contribution of small and medium enterprises (SMEs) i...
View full detailsLeveraging Consumer Behavior and Psychology in the Digital Economy
Norazah Mohd Suki, Norbayah Mohd Suki
Hardcover
• Author(s): Norazah Mohd Suki | Norbayah Mohd Suki • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Marketing - ResearchWith the increasing prevalence of information, communication, and technology,...
View full detailsCases on Consumer-Centric Marketing Management
VIMI Jham, Sandeep Puri
Hardcover
• Author(s): VIMI Jham | Sandeep Puri • Publisher: Business Science Reference • Publisher Imprint: Business Science Reference • BISAC: Consumer Behavior - GeneralAs marketing strategies remain an essential tool in the success of an organization o...
View full details