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Products
The Levels Of Customer Experience: A Guide To Set Companywide Customer Targets: Customer Experience
Norene Telgen
Paperback
• Author(s): Norene Telgen • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsCustomer experience is the interactions and experiences your customer has with your business throughout the en...
View full detailsCustomer Success as an Operating System: The AI + Cloud Playbook for Trust, Adoption and Revenue Outcomes
Fabian Simoneit
Paperback
• Author(s): Fabian Simoneit • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer Relations
Hugging a Porcupine: Reframing Customer Service
Fran Murphy
Paperback
• Author(s): Fran Murphy • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsCustomers can be challenging. Yet, outstanding customer service creates the magic of business and often personal...
View full detailsFrom Past To Future: AI in Marketing for B2B Managers
Priti Gupta
Paperback
• Author(s): Priti Gupta • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marketing - GeneralAre you new to marketing and struggling to navigate the complex rapidly evolving world of marketing? Fear not, ...
View full detailsService with a HUG: Thirty Ways to Transform Your Customer's Experience (and Your Own...)
Andy Collett
Paperback
• Author(s): Andy Collett • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsThe revised, updated and expanded second edition! Delivering outstanding customer service really is common sens...
View full detailsThe Customer Equation: Building Connections + Driving Success
Vipresh Dwivedi
Paperback
• Author(s): Vipresh Dwivedi • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Business Communication - General"The Customer Equation" is a comprehensive book that equips businesses with the knowledge, str...
View full detailsThe 5 Realizations for a Customer-Focused Organization
Brent Finnamore
Paperback
• Author(s): Brent Finnamore • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsCustomer-Focus is becoming a priority for more and more organizations and their competitors today and for a ...
View full detailsCustomer Service Secrets: The Most Effective Business Strategy Of All Is A Satisfied Customer
Shealtiel E. Solomon
Paperback
• Author(s): Shealtiel E. Solomon • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn this book, I explained how to develop a brand's profitability by satisfying customers.You get improv...
View full detailsCustomer Relationship Management
Rashmi Aggarwal
Paperback
• Author(s): Rashmi Aggarwal • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Decision Making & Problem SolvingCustomer Relationship Management (CRM) is a business strategy that focuses on managing an...
View full detailsHomo-Sapiens, 300,000 years of customer experience: The benefits that behavioural sciences can bring to business.
Marc Van Rymenant
Paperback
• Author(s): Marc Van Rymenant • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsThe time has come to make a radical change in the way we approach customer and employee experience. And it...
View full detailsThink Billionaire 285 Business Lessons: How to Make Customer for Life, Customer Success, Customer Relationship, Customer Support, Customer Service, Cu
Dinesh Kumar Goyal
Paperback
• Author(s): Dinesh Kumar Goyal • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsHow is this book useful: Every one of us wants to be a billionaire. But to become a billionaire we have t...
View full detailsEveryday Service Excellence: Simple Strategies for Outstanding Customer Service
George Houston
Paperback
• Author(s): George Houston • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsEveryday Service Excellence" is your practical guide to mastering customer service in any setting. In this bo...
View full detailsCustomer Relationship Management and Business Driven Technology
Chimezie Kingsley Irobiko
Paperback
• Author(s): Chimezie Kingsley Irobiko • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsAdoption of strategies does not guarantee business survival in the world's digital economies, but ...
View full detailsCustomer Service Book
Laurel D. Malvern
Paperback
• Author(s): Laurel D. Malvern • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn an era where customer expectations are higher than ever, delivering exceptional service isn't just a co...
View full details100 Quotes on Customer Loyalty
Strategy Leadership Collection
Paperback
• Author(s): Strategy Leadership Collection • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Management - GeneralUnlock the secrets to building and maintaining customer loyalty with 100 Quotes about Custo...
View full detailsAlive & Well!: The simplicity behind getting your customers' loyalty... and keeping it.
José Antonio Fernández Carbajal
Paperback
• Author(s): José Antonio Fernández Carbajal • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsLosing customers is the worst enemy of executives and entrepreneurs. It impacts revenue and ...
View full detailsThe Customer Centric Sales Process: Aligning Sales to the Buyer's Journey
Jeff Nguyen
Paperback
• Author(s): Jeff Nguyen • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Sales & Selling - ManagementTransform Sales Teams to Boost GrowthClosing deals requires deeply understanding buyer needs, valu...
View full detailsRisk Ready 2025: The Ultimate Playbook to Future-Proof Your Business and Thrive
Digital Knowledge
Paperback
• Author(s): Digital Knowledge • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: History2025 isn't like any year before it. AI has revolutionized operations, climate change is impacting supply chains, cybe...
View full detailsRediscovering Customer Success: A Mindset of Passion, Innovation, and Growth
Vincent Manlapaz
Paperback
• Author(s): Vincent Manlapaz • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn this era where customers are competing against their own limited time, changing priorities, and their co...
View full detailsCustomer Management (Expanded Edition): How Retailers Must Change to Survive and Succeed
Jean-Marc Sallenave
Paperback
• Author(s): Jean-Marc Sallenave • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Industries - Retailing"Our mission is to delight our customers..." Retailers talk about customers all the time. So why are...
View full detailsR.E.A.C.T Before You're F**ked: A Zero BS Guide to Customer Retention
Adam Baker
Paperback
• Author(s): Adam Baker • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsTired of losing sleep over customer churn? This isn't another corporate manual filled with buzzwords and fluff.Ev...
View full detailsLe service client: Les secrets d'une expérience client exceptionnelle
Lucas Brunier
Paperback
• Author(s): Lucas Brunier • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsQuelle image avez-vous des services clients ? Probablement rien d'assez élogieux pour mériter la surenchère co...
View full detailsField Service Challenges: For The Field Service Engineer, Field Service Technician, and Customer Service Representative
Peter Farkas
Paperback
• Author(s): Peter Farkas • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsThis book is on sale for a limited time. If you missed the special, check back periodically for the best price....
View full detailsThe I2I Relationship Framework
Avigail Gordon
Paperback
• Author(s): Avigail Gordon • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marriage & Long Term RelationshipsThe I2I Relationship Framework is a structured guide for couples who want to understand t...
View full detailsLearn Microsoft Dynamics 365 Customer Service: Building Stronger Relationships Through Better Service
Infowave Mrv
Paperback
• Author(s): Infowave Mrv • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Information ManagementLearn Microsoft Dynamics 365 Customer Service Building Stronger Relationships Through Better Service A comp...
View full detailsFrom Traditional Customer Experience to Humans Signals Intelligence: How do you know a customer is leaving when Traditional Customer Success says ever
Jeroen Volk Ra Msc
Paperback
• Author(s): Jeroen Volk Ra Msc • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marketing - GeneralFrom Traditional Customer Success to Human Signals IntelligenceHow do you know a customer is leaving whe...
View full detailsGrace Learns about Yalda
Fard, Ellie
Paperback
• Author(s): Fard | Ellie • Publisher: Independently Published • Publisher Imprint: Independently Published • Subject: Foreign Languages • BISAC: Schools - Levels - Early Childhood (Incl. Preschool & KinderThis book is a simple explanation of...
View full detailsCustomer Success Mastery: 50 Strategies to Retain Customers, Drive Revenue, and Ignite Business Growth.
Jeffrey Ray Rogers
Paperback
• Author(s): Jeffrey Ray Rogers • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsJump-start your customer success journey with "The Customer Success Handbook," your go-to guide for maste...
View full detailsAI-Powered Customer Experience Platforms: A Leader's Guide to Revolutionizing CX
Siranjeevi Dheenadhayalan
Paperback
• Author(s): Siranjeevi Dheenadhayalan • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Marketing - GeneralIn an era where consumer expectations are constantly evolving, the integration of artificial inte...
View full detailsThe Customer Journey Playbook: Your Guide to Turning One-Time Buyers into Lifelong Clients
Carrie Collins
Paperback
• Author(s): Carrie Collins • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsTired of chasing sales and struggling with inconsistent revenue?What if you could create a business where cli...
View full detailsDeals statt Kunden: Der schnellste Weg, um von Kundenaufträgen zu Partnerschaften zu kommen, ohne dabei über den Tisch gezogen zu werden
Travis Sago, Christian Liebl, Christian Liebl
Paperback
• Author(s): Travis Sago | Christian Liebl | Christian Liebl • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsWas w�re, wenn du dich endlich von den Anforderungen der Kunden, den endlose...
View full detailsAtención al Cliente 2.0
Angel Arias
Paperback
• Author(s): Angel Arias • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsEn la era digital, la frase "Su llamada es importante para nosotros" suena hueca si no va respaldada por una acc...
View full detailsLessons from the Dead: Breathing Life into Customer Service
Nikki McQueen
Paperback
• Author(s): Nikki McQueen • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsWhether you're an entrepreneur looking for that competitive edge, or a long-time business on a quest to improv...
View full detailsI Matched Your Effort: Customer Service Edition: What Customers Say. What We Wish We Could Say.
Graphics Craig
Paperback
• Author(s): Graphics Craig • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: GeneralCustomer service: where patience is mandatory and sarcasm is internal.If you've ever worked in retail, hospitality, tech...
View full detailsNever Say Goodbye to a Customer Again: The 100-Day Method to Create Customer for Life
Robert Hudson
Paperback
• Author(s): Robert Hudson • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsWhat if you could stop losing customers and turn them into lifelong advocates instead? In Never Say Goodbye to...
View full detailsDelta CX: The Truth About How Valuing Customer Experience Can Transform Your Business
Angie Born
Paperback
• Author(s): Angie Born • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Decision Making & Problem SolvingDelta CX is a refreshing model bringing CX and UX together in task and in name with the key go...
View full details