Search results for “[subject: customer-relations]”

• Author(s): Srila Roy • Publisher: Oxford UP • Publisher Imprint: Oxford UP • Subject: Sociology and Anthropology • BISAC: Violence in Society Women’s participation in the Maoist revolution in India and the subcontinent as a whole has become mo...

• Author(s): Lior Arussy • Publisher: CRC Press • Publisher Imprint: CRC Press • BISAC: Customer RelationsAn important read for all company managers who value their customers. Companies rush to reduce costs and automate services, turning relation...

• Author(s): S Balachandran • Publisher: Sage Publications • Publisher Imprint: SAGERespon • Subject: Economics • BISAC: Customer RelationsIntense competition in the rapidly growing global market has given rise to a need for superiority in servic...

• Author(s): Don Peppers • Publisher: Bookbaby • Publisher Imprint: Bookbaby • BISAC: Customer RelationsWhen it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-autho...

• Author(s): Eli, Jr. • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn the compelling book "Customer Relationship Management: Building Strong Customer Connections," author Eli Jr take...

• Author(s): Michael J. Cunningham • Publisher: Capstone • Publisher Imprint: Capstone • BISAC: Customer RelationsFast track route to developing world customer relationships Covers all the key techniques for successful customer relationship mana...

• Author(s): Gopalkrishnan R. Iyer | David Bejou • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsDiscover an important tool in the development of new marketing strategies for satisfying online customers! Edited b...

• Author(s): Larry Hochman • Publisher: Wiley • Publisher Imprint: Wiley • BISAC: Customer RelationsYOUR CUSTOMERS ARE ANGRY. VERY ANGRY! The turmoil of recession has left them feeling let-down, anxious and betrayed. They know how often businesse...

• Author(s): Arvind Sathi • Publisher: MC Press • Publisher Imprint: MC Press • BISAC: Database Administration & ManagementThrough a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshap...

• Author(s): Joe Fleischer • Publisher: CRC Press • Publisher Imprint: CRC Press • BISAC: Customer RelationsToday's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance...

• Author(s): Damian Corbet • Publisher: Bloomsbury Business • Publisher Imprint: Bloomsbury Business • BISAC: LeadershipInsights into why CEOs need to get social for business success, and how they can become effective social leaders. While busin...

• Author(s): John Egan • Publisher: Pearson Education Limited • Publisher Imprint: Pearson Education LimitedThis book is ideal for undergraduates and postgraduates taking modules in Relationship Marketing, Customer Services, and Marketing Communi...

• Author(s): Michael D Hartline • Publisher: Taylor & Francis Inc • Publisher Imprint: Routledge • BISAC: Human Resources & Personnel ManagementUse these techniques to improve staff performance Internal Relationship Management: Linking Hu...

• Author(s): Michelle Zhang • Publisher: Montecito Hot Springs • Publisher Imprint: Montecito Hot Springs • BISAC: EthicsDesigner Babies: The Ethics of Customizing Children by Michelle Zhang is a comprehensive exploration of the controversial top...

• Author(s): Steve Yastrow • Publisher: Select Books (NY) • Publisher Imprint: Select Books (NY) • BISAC: Customer RelationsIn this fresh, original book, Steve Yastrow turns conventional sales and marketing on its head by showing what really moti...

• Author(s): Joseph B. Pine • Publisher: Harvard Business School Press • Publisher Imprint: Harvard Business School Press • BISAC: Customer RelationsThis classic article shows how to make mass customization and efficient and personal marketing wo...

• Author(s): Micah Solomon • Publisher: McGraw-Hill Education • Publisher Imprint: McGraw-Hill Education • BISAC: Customer RelationsToday's most sought-after "customer service sleuth" and turnaround expert unlocks the secrets to transforming cust...

• Author(s): Sueanne Carr • Publisher: Customer Frame • Publisher Imprint: Customer Frame • BISAC: Customer RelationsWe've all encountered businesses that just seem to 'get it'. Beyond their product or service, they do everything right. They brin...

• Author(s): Joelle Vanhamme • Publisher: Taylor & Francis Ltd • Publisher Imprint: Routledge • BISAC: Customer RelationsExperiential marketing - or memorable customer experiences - is proving a popular tool amongst businesses seeking to make...

• Author(s): Bill Lee • Publisher: Harvard Business School Press • Publisher Imprint: Harvard Business School Press • BISAC: Customer RelationsIntroducing "return on relationship" with your most valued customers The traditional model of growing y...

• Author(s): Lou Cantor • Publisher: Sternberg Press • Publisher Imprint: Sternberg Press • BISAC: Technology StudiesIntersubjectivity considered as both historical phenomenon and nascent mode of present-day relation.This collection of essays con...

• Author(s): Michael LeBoeuf • Publisher: Penguin Putnam • Publisher Imprint: Penguin Putnam • BISAC: Customer Relations"A powerhouse, a classic."--James B. Patterson*, bestselling novelist and former Chairman and Creative Director of J. Walter T...

• Author(s): Carl Sewell • Publisher: Currency • Publisher Imprint: Currency • BISAC: Customer RelationsFrom the Inside FlapIn this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewel...

• Author(s): Ben Reason • Publisher: Wiley • Publisher Imprint: Wiley • BISAC: Customer RelationsA practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience ...

• Author(s): Ranjay Gulati • Publisher: Harvard Business School Press • Publisher Imprint: Harvard Business School Press • BISAC: Customer RelationsFrom the Back CoverA Proven Path to Growth That Rallies the Firm Around Customer Objectives Most c...

• Author(s): Fred M. Leventhal | Roland Quinault • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: International Relations - GeneralAnglo-American Attitudes is a pioneering study of Anglo-American connections in their widest sense. P...

• Author(s): Anita Vangelisti • Publisher: Cambridge University Press • Publisher Imprint: Cambridge University Press • BISAC: Interpersonal RelationsFeeling Hurt in Close Relationships presents a synthesis of cutting-edge research and theory on ...

• Author(s): Katie Mares • Publisher: Greenleaf Book Group Press • Publisher Imprint: Greenleaf Book Group Press • BISAC: Customer RelationsThe Buying Power of Women Although the female movement is interwoven into our social world and people pre...

• Author(s): Kim Domingo Reyes • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Public RelationsSales & People First: A Holistic Guide to Sustainable Revenue & Loyal Customers by Kim Domingo Reyes...

• Author(s): David Bejou | Adrian Palmer • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsThe best papers from the Eleventh Annual Colloquium in Relationship Marketing held in Cheltenham, United Kingdom in 2003 The...

• Author(s): Andreja Zevnik • Publisher: Taylor & Francis • Publisher Imprint: Routledge • BISAC: International Relations - GeneralThis book aims to re-think the way in which the subject is inscribed in the modern political, and does so by ex...

• Author(s): Lou Cantor • Publisher: Sternberg Press • Publisher Imprint: Sternberg Press • BISAC: Criticism & TheoryAn examination of the introduction of a non-human actor into the field of intersubjectivity. Our most intimate spaces are inc...

• Author(s): Peter Lyon • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: International Relations - GeneralFirst Published in 1976. This volume, the fourth in the series Studies in Commonwealth Politics and History, looks at one of t...

• Author(s): Miguel Ángel Ladrón de Guevara | Eguzkiñe Urreta Okeranza • Publisher: Tutor Formacion • Publisher Imprint: Tutor Formacion • BISAC: Customer RelationsEste Manual es el más adecuado para impartir la UF0042 "Comunicación y atención al...