Search results for “[Subject: customer-relations]”

• Author(s): Eli, Jr. • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Customer RelationsIn the compelling book "Customer Relationship Management: Building Strong Customer Connections," author Eli Jr take...

• Author(s): Don Peppers • Publisher: Bookbaby • Publisher Imprint: Bookbaby • BISAC: Customer RelationsWhen it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-autho...

• Author(s): Michael J. Cunningham • Publisher: Capstone • Publisher Imprint: Capstone • BISAC: Customer RelationsFast track route to developing world customer relationships Covers all the key techniques for successful customer relationship mana...

• Author(s): Michael Barnett • Publisher: Sound Wisdom • Publisher Imprint: Sound Wisdom • BISAC: Customer RelationsSignificantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating excep...

• Author(s): Gopalkrishnan R. Iyer | David Bejou • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsDiscover an important tool in the development of new marketing strategies for satisfying online customers! Edited b...

• Author(s): Amrish Dhawan • Publisher: Independent Author • Publisher Imprint: Independent Author • BISAC: Customer Relations"A Study on Customer Relationship Management in Insurance Sector" by Amrish Dhawan is an insightful book that provides a...

• Author(s): S Balachandran • Publisher: Sage Publications • Publisher Imprint: SAGERespon • Subject: Economics • BISAC: Customer RelationsIntense competition in the rapidly growing global market has given rise to a need for superiority in servic...

• Author(s): Nigel Hill | John Brierley • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsCustomer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets...

• Author(s): Mark Stinson • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: Sales & Selling - GeneralCustomer relationships are not built. They are synthesized, metabolized, and catalyzed. Customer che...

• Author(s): Gerard Assey • Publisher: Gerard Assey • Publisher Imprint: Gerard Assey • BISAC: Customer Relations'Customer Success Management: Proactively Nurturing Deeper Relationships with Your Customers Resulting in Reduced Churn, Customer Gro...

• Author(s): Lior Arussy • Publisher: CRC Press • Publisher Imprint: CRC Press • BISAC: Customer RelationsAn important read for all company managers who value their customers. Companies rush to reduce costs and automate services, turning relation...

• Author(s): David L Loudon • Publisher: Taylor & Francis Inc • Publisher Imprint: Taylor & Francis Inc • BISAC: Customer RelationsLearn why customer advisory boards are so successful--and how to create one for any business From a leading...

• Author(s): Arvind Sathi • Publisher: MC Press • Publisher Imprint: MC Press • BISAC: Database Administration & ManagementThrough a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshap...

• Author(s): Janice Reynolds • Publisher: CRC Press • Publisher Imprint: CRC Press • BISAC: Customer RelationsIn today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the busin...

• Author(s): Joseph B. Pine • Publisher: Harvard Business School Press • Publisher Imprint: Harvard Business School Press • BISAC: Customer RelationsThis classic article shows how to make mass customization and efficient and personal marketing wo...

• Author(s): Joe Fleischer • Publisher: CRC Press • Publisher Imprint: CRC Press • BISAC: Customer RelationsToday's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance...

• Author(s): John Egan • Publisher: Pearson Education Limited • Publisher Imprint: Pearson Education LimitedThis book is ideal for undergraduates and postgraduates taking modules in Relationship Marketing, Customer Services, and Marketing Communi...

• Author(s): Alok Kumar, Chhabi Sinha, Rakesh Sharma • Publisher: Wiley • Publisher Imprint: WileyBridging the chasm between theory and practice this unique book Customer Relationship Management Concepts and Application puts the evolving discipli...

• Author(s): Miguel Ángel Ladrón de Guevara | Carmen Arenal Laza • Publisher: Tutor Formacion • Publisher Imprint: Tutor Formacion • BISAC: Customer RelationsEste Manual es el más adecuado para impartir la UF0037 "Técnicas de información y atenci...

• Author(s): Lerzan Aksoy | Timothy Keiningham | David Bejou • Publisher: Taylor & Francis • Publisher Imprint: Routledge • Subject: Business Management • BISAC: Customer RelationsDiscover approaches to make customer relationship marketing mo...

• Author(s): Bejou, David • Publisher: Taylor & Francis Inc • Publisher Imprint: Routledge • BISAC: Marketing - GeneralThe best papers from the Eleventh Annual Colloquium in Relationship Marketing held in Cheltenham, United Kingdom in 2003The...

• Author(s): Sueanne Carr • Publisher: Customer Frame • Publisher Imprint: Customer Frame • BISAC: Customer RelationsWe've all encountered businesses that just seem to 'get it'. Beyond their product or service, they do everything right. They brin...

• Author(s): Don E. Schultz | Beth E. Barnes | Heidi F. Schultz • Publisher: Routledge • Publisher Imprint: Routledge • BISAC: Customer RelationsAlmost every advertising, promotion, or marketing communications textbook is based on an inside-out a...

• Author(s): Linda Pophal • Publisher: Adams Media Corporation • Publisher Imprint: Adams Media Corporation • BISAC: Customer RelationsExpert advice and strategies for winning--and keeping--customers! Apple, L.L. Bean, Zappos.com, Nordstrom, Lego...

• Author(s): Muhammad Farooq • Publisher: Independently Published • Publisher Imprint: Independently Published • BISAC: ConsultingGoogle, Amazon, Facebook, and Alibaba have not become the world-leading companies in just 20 years because of techno...

• Author(s): Michael D Hartline • Publisher: Taylor & Francis Inc • Publisher Imprint: Routledge • BISAC: Human Resources & Personnel ManagementUse these techniques to improve staff performance Internal Relationship Management: Linking Hu...

• Author(s): Michael Schäfer • Publisher: Grin Verlag • Publisher Imprint: Grin Verlag • BISAC: Marketing - GeneralMaster's Thesis from the year 2006 in the subject Business economics - Customer Relationship Management, CRM, grade: B-, University...

• Author(s): Anpar Insights • Publisher: Anpar Insights • Publisher Imprint: Anpar Insights • BISAC: Marketing - ResearchUnlock the power of the Voice of the Customer (VoC) with this comprehensive introductory guide. Whether you're new to custome...

• Author(s): John Goodman • Publisher: Amacom • Publisher Imprint: Amacom • BISAC: Customer RelationsAny organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain...

• Author(s): E. M. P. Kailie • Publisher: Emmanuel MP Kailie • Publisher Imprint: Emmanuel MP Kailie • BISAC: GeneralEvery business is rooted in customer satisfaction-a happy customer comes back.Grow your business by elevating your customer exper...