An Insider's Guide to Physician Engagement
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Physician engagement in a hospital or health system can be powerful. It can drive culture change; it can knock down operational, financial, and strategic challenges; and it can lead to better outcomes. But in many organizations, physicians are demoralized and disengaged. Why do physicians in one hospital demonstrate ownership in improving their organization's performance while those in another hospital show no personal commitment to organizational success?
This book guides leaders in creating environments where executives and physicians jointly work toward shared goals. Concise, accessible, and packed with real-world examples, An Insider's Guide to Physician Engagement presents a practical plan of action for healthcare executives and clinical leaders at all levels of the organization. Each chapter offers pearls of practical wisdom and shares inside tips to help leaders move from understanding to action. The author, drawing on more than two decades as a physician, health system CEO, and consultant, takes a seen-it-from-all-sides approach to topics that include the following:Andrew C. Agwunobi, MD, is CEO and executive vice president for health affairs at UConn Health, the University of Connecticut's billion-dollar academic health system. Before joining UConn Health, Dr. Agwunobi--a pediatrician with a master's degree in business administration from the Stanford Graduate School of Business--served as managing director and a coleader of the Berkeley Research Group (BRG) healthcare performance improvement consulting practice. Before joining BRG, Dr. Agwunobi served as CEO of Providence Healthcare, a five-hospital system in Spokane, Washington. He earlier held the positions of president and CEO of Grady Health System in Atlanta, Georgia; president and CEO of Tenet South Fulton Hospital in East Point, Georgia; chief operating officer of the 14-hospital St. Joseph Health System in California; and secretary of the Florida Agency for Health Care Administration, responsible for the state's $16 billion healthcare administration budget. Professional honors include recognition by Georgia Trend magazine as one of the 100 Most Influential Georgians and by Modern Healthcare magazine as one of the nation's 50 Most Powerful Physician Executives in Healthcare. Dr. Agwunobi's previous book, An Insider's Guide to Physician Engagement, was published in 2018 by Health Administration Press.
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