And?: How to Build Relationships through Inventive Negotiation
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Steve Jobs used it to cut a better deal with Disney. George Mitchell and Mary Robinson used it to help end a decades-long war in Northern Ireland. And you can use it in your life and work to get better outcomes for years to come. AND? Inventive Negotiation provides a concrete set of steps that can help build long-term relationships instead of lasting enmity. Lavishly illustrated with real life stories from around the world, plus the latest neuroscience and behavioral economics, this book will show you how to get more than your share of the pie - it gives you the tools to build a pie factory.
Learn what hostage negotiators and clowns have in common. How a teen bested the phone company. What it takes to talk your way into a prison in Bolivia, or out of a terrorist camp in Colombia. Why you need to handle your chairs carefully in Korea. Every example demonstrates a principle perfected by the authors' decades of experience in everything from oil-pipelines to international peace. Once you've learned the art and science of Inventive Negotiation, you'll never be satisfied with transactional or integrative bargaining again.
The first thing I learned about negotiating between rival gangs is that the old rules don't work. The only way to stop those wars was to change the process, and create a community. Inventive Negotiation demonstrates exactly how it's done, no matter who or what is in conflict. Reading these stories can change the way you work with others. It might even change the world.Father Gregory Boyle - CEO Homeboy Enterprises, author of Tattoos on the Heart
All of us who negotiate - and that really is all of us - would benefit from reading Inventive Negotiation. In clear prose and with wonderful examples, the authors explain the theory and practice of negotiation and how to foster long-term relationships. Every page is filled with insights that can benefit everyone, including even the most experienced negotiators.Erwin Chemerinsky - Dean, School of Law, UC Berkeley
A unique use of new findings on facial expressions and emotion in improving negotiations processes.Paul Ekman - Professor Emeritus of Psychology, UCSF author of Emotions Revealed and Telling Lies
The book is loaded with clear and engaging stories about inventive negotiations that I could identify with. It is also grounded in rigorous research and hard-earned wisdom that reflect the authors' wealth of real-world negotiation experiences. Their book takes the mystery out of complex global negotiations that confront most senior executives. John W. Slocum, Jr. - Professor Emeritus, Cox School of Business, SMU former President, Academy of Management
Inventive Negotiation is full of memorable stories that demonstrate deep understandings of both the opportunities and difficulties of diversity in international commerce. The authors deliver fresh ideas for building the key personal relationships that are driving innovation in the new global economy.Katherine Xin - Bayer Chair of Global Leadership, China Europe International Business School
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