Arbeitszufriedenheit und Emotionsregulation: Emotionen, Regulation und Leistung
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Studienarbeit aus dem Jahr 2009 im Fachbereich Psychologie - Arbeit, Betrieb, Organisation und Wirtschaft, Note: 2,7, Universit t zu K ln, Sprache: Deutsch, Abstract: Ein Mitarbeiter hat in einer bestimmten Arbeitssituation ein Gespr ch mit seinem Vorgesetzten ber eine durchgef hrte T tigkeit. In dieser Unterhaltung legt der Vorgesetzte dem Angestellten nahe, sich wieder mehr auf seine Arbeit zu konzentrieren und zur ck zu seiner fr heren Leistungsf higkeit zu finden. In einer anderen Situation befindet sich derselbe Mitarbeiter in einem Streitgespr ch mit einem Kollegen ber den weiteren Ablauf der anstehenden Aufgaben und der bisher gezeigten Leistung des jeweils Anderen. Beide finden dabei keinen gemeinsamen Nenner und widmen sich daraufhin wieder, mit angestautem rger ber den jeweils Anderen, ihrer eigentlichen T tigkeit. Ein Lob des Vorgesetzen beim anberaumtem Feedback-Gespr ch, ein paar Tage sp ter, l sst den Mitarbeiter mit einem gl cklichen Gef hl an die Arbeit zur ckkehren. Alle diese exemplarisch ausgew hlten Situationen haben eins gemeinsam, durch eine bestimmte Situation wird eine Emotion hervorgerufen, sei es rger ber die Kritik, Wut ber den Kollegen oder Freude ber das Lob. Meistens kann aus solchen Situationen eine Bewertung ber die Arbeitszufriedenheit erfolgen. Negative Erlebnisse haben eine niedrigere Arbeitszufriedenheit zur Folge und positive im Umkehrschluss eine h here. Zus tzlich spielt in allen Situationen die Leistung eine Rolle, wobei in der ersten Situation ein Leistungsabfall registriert wurde und in Situation zwei scheinbar unterschiedliche Meinungen ber die Leistung vorherrschen. Nun k nnen anhand dieser beispielhaften Situationen mehrere Fragen gestellt werden. Ist die Leistung an verschiedenen Tageszeitpunkten oder ber einen l nger betrachteten Zeitraum unterschiedlich? Werden im Laufe eines Tages verschiedene Emotionen reguliert? Inwieweit wird die Leistung durch die jeweilige Situation beeinflusst? Wie k nnen diese versc
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