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Ärger in Organisationen: Eine Systemische Strukturanalyse by Andreas Bergknapp

Ärger in Organisationen: Eine Systemische Strukturanalyse

by Andreas Bergknapp
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Book cover type: Paperback
  • ISBN13: 9783531137445
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Vs Verlag Fur Sozialwissenschaften
  • Publisher Imprint: Vs Verlag Fur Sozialwissenschaften
  • Publication Date:
  • Pages: 442
  • Original Price: EUR 51.39
  • Language: German
  • Edition: 2002
  • Item Weight: 595 grams
  • BISAC Subject(s): Sociology / General

Für ein umfassendes Verständnis von Ärger im Handlungsfeld "Organisation" greift die immer noch dominierende individualpsychologische Sichtweise zu kurz. Durch die Integration von psychologischen, soziologischen und organisationstheoretischen Ansätzen wird in dieser Arbeit ein theoretischer Aussagenzusammenhang entwickelt, der neue Hinsichten auf Ärger-Episoden in Organisationen ermöglicht. Es wird deutlich, dass Ärger nicht länger als eine auf Individuen beschränkte Randerscheinung oder irrationale Störgrö e in einem ansonsten rational funktionierenden Kooperationszusammenhang gesehen werden kann. Da Selbstorganisation, wie sie moderne Organisationen anstreben, nicht zuletzt Konfliktmanagement ist, wird Ärgermanagement zu einer nicht zu unterschätzenden Selbstorganisations-Ressource von Teams.

Dr. Andreas Bergknapp ist wissenschaftlicher Assistent am Lehrstuhl für Personalwesen an der Universität Augsburg.

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