Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results
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From the Inside Flap
Organizations worldwide have employed the Balanced Scorecard andyielded swift benefits--including increased financial returns, greater employee alignment with overall goals, improvedcollaboration, and an unrelenting focus on strategy, to name just afew--from this revolutionary methodology. Balanced ScorecardStep-by-Step, Second Edition enables your organization to reapthese rewards with a strategy-focused plan including steps on: determining your guiding rationale for using the scorecard; testingyour mission; building a strategy map; developing measures andtargets; placing the scorecard at the center of your managementsystem; and sustaining your success.
Updated and enhanced with the latest Balanced Scorecard topics, this influential book empowers your organization to turn strategyinto performance at every organizational level and translate yourintangible resources, such as innovation, customer relationships, and intellectual capital, into real value. The Second Edition ofBalanced Scorecard Step-by-Step includes updated case studies aswell as new and expanded coverage on:
Sharing his extensive experience in developing BalancedScorecards for Fortune 500, public sector, and not-for-profitorganizations, Paul Niven takes you through the complete BalancedScorecard journey--from creating powerful new performancemeasures that drive the execution of your strategy, to the toolsnecessary to make the Scorecard the cornerstone of your managementprocesses. Whether you are a CEO, CFO, CIO, a vice president, adivision or department manager, or a business consultant, BalancedScorecard Step-by-Step, Second Edition allows you to efficientlyexecute your organization's strategy and successfully compete intoday's business environment.
PAUL R. NIVEN is a management consultant and noted speaker on the subjects of Performance Management and the Balanced Scorecard. As both a practitioner and consultant, he has developed successful Performance Management systems for organizations large and small around the globe. His clients include Fortune 500 companies, public sector agencies from all levels, and nonprofit organizations. He may be reached through his Web site at www.senalosa.com.
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