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Benchmarking Handbook by B. Andersen

Benchmarking Handbook

by B. Andersen
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Book cover type: Hardcover
  • ISBN13: 9780412735202
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Publication Date:
  • Pages: 192
  • Original Price: EUR 99.99
  • Language: English
  • Edition: 1995
  • Item Weight: 391 grams
  • BISAC Subject(s): Entrepreneurship, Management Science, and Production & Operations Management

From the Back Cover
Benchmarking is a powerful tool for improvement. It is one of the fastest growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need. This unique text provides an excellent recipe for conducting a benchmarking study. Unlike other books on the subject it takes a systematic approach, giving the reader step-by-step instructions. The five-phase benchmarking wheel forms the framework for the book, with detailed descriptions of each phase being complemented by graphical navigation aids. This will serve as a quick and practical tutorial for benchmarking and as a handbook to be used by the team throughout the benchmarking study.

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