Besonderheiten des Buying Centers an einem Praxisbeispiel
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Studienarbeit aus dem Jahr 2013 im Fachbereich BWL - Handel und Distribution, Note: 1,0, Hochschule Wismar, Sprache: Deutsch, Abstract: Für die zweite Jahreshälfte 2012 erwartet die OECD eine Rezession in Deutschland. Im Herbstgutachten für die Bundesregierung wird berichtet, dass die Konjunktur, wegen der Krise in der Euro-Zone, weltweit geschwächt wird. Führende Experten rechnen für 2013 mit nur einem geringen Wachstum vom 1,0 Prozent. Dennoch konnten im Sommer 2012 viele Unternehmen eine starke Auftragslage verzeichnen. Dieser Erfolg ist nicht zuletzt auf die Leistung von Verkäufern zurückzuführen. In dieser wirtschaftlich schwierigen Zeit müssen Unternehmen auf die Vertriebsfähigkeit ihrer Mitarbeiter bauen. Für den Vertriebserfolg ist es wichtig, alle am Kaufentscheidungsprozess beteiligten Personen zu analysieren um eine für die Zielgruppe überzeugende Verkaufsargumentation aufzubauen. Im Markt für Investitionsgüter steht der Verkäufer deshalb den Besonderheiten des Buying Centers gegenüber. Ziel der Arbeit ist, die Besonderheiten des Buying Centers am Beispiel eines Fenstersystemgebers, auf Basis theoretischer Grundlagen, darzustellen. Hierzu sollen im ersten Teil die Einflussfaktoren, die auf ein Buying Center wirken können, theoretisch abgebildet werden. Dazu werden die Rahmenbedingungen des Investitionsgütermarktes, die Kaufklassen, Geschäftstypen und schlie lich die Phasen des Kaufprozesses wissenschaftlich beleuchtet. Im Anschluss daran soll das Buying Center theoretisch betrachtet werden. Diese umfasst u. a. Kaufentscheidungen und die Rollenverteilung im Buying Center. Im letzten Teil der Arbeit sollen die Besonderheiten des Buying Centers des Fenstersystemgebers "V-Fenster" aufgezeigt werden. Auf eine Handlungsempfehlung für den Vertrieb soll an dieser Stelle verzichtet werden.
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