Comment les messages électroniques courts influencent la communication numérique
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Les messages �lectroniques courts sont de plus en plus utilis�s dans la communication priv�e et professionnelle et constituent l'un des principaux moyens de communication dans la transmission d'informations entre les personnes. L'�tude se concentre sur les questions relatives � une communication cibl�e dans un contexte priv� et professionnel et sur la mesure dans laquelle les messages �lectroniques courts s'av�rent �tre un moyen de communication limit�. Le r�sultat central concernant l'utilisation des participants � l'�tude a �t� que les malentendus dans les messages courts sont plus fr�quents dans le domaine priv� que dans le domaine professionnel. Les messages courts ne permettent souvent pas une communication cibl�e, mais entra�nent des malentendus et des demandes de pr�cisions, car ils suivent le principe de l'�conomie du langage. Les donn�es montrent �galement que l'absence de contact verbal est � consid�rer comme la cause des malentendus dans la communication par messages courts. Direction du projet: Prof. Dr Alfred-Joachim Hermanni / Prof. Dr Frederik Ornau. �quipe du projet (�tudiants de la SRH Fernhochschule): Inge Demuth, Iris Frank, Katrin Hecker, Michaela Herke-Kehne, Susanne Meinhardt, Melanie Menig.
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