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Conflict Management and Dialogue in Higher Education by Nance T. Algert

Conflict Management and Dialogue in Higher Education

by Nance T. Algert , Carla Liau-Hing Yep , Kenita S. Rogers
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Book cover type: Paperback
  • ISBN13: 9781648023064
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Information Age Publishing
  • Publisher Imprint: Information Age Publishing
  • Publication Date:
  • Pages: 228
  • Original Price: GBP 40.0
  • Language: English
  • Edition: 3
  • Item Weight: 327 grams
  • BISAC Subject(s): Administration / Higher

Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.

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