Consumer Protection and Online Travel Platforms: An EU Law Perspective
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Online platforms have transformed the travel sector by enhancing the availability of travel services and lowering transaction costs.
Agnieszka Jablonowska is a legal researcher and a legal tech specialist. Since 2023, she has been affiliated with the Institute of Private Law, Leiden University, as part of the NWO-funded project 'These Shoes Don't Fit! - How can consumer interests be protected when consumer identities are increasingly diffuse?'. Prior to that, she held post-doctoral positions at the European University Institute in Florence and the Institute of Law Studies, Polish Academy of Sciences in Warsaw. Agnieszka's academic interests lie at the intersection of law and technology. Her previous research experience includes the European Law Institute's project 'Model Rules on Online Platforms', a fellowship at the Alexander von Humboldt Institute for Internet and Society in Berlin as well as research visits at the Berkman Klein Center for Internet & Society at Harvard University and the Max Planck Institute for Comparative and International Private Law in Hamburg. Agnieszka obtained a PhD degree in 2021 from the University of Lodz, Poland. She has published extensively in edited volumes and academic journals, mostly on EU platform and AI regulation.
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