Conversaciones Difíciles: Método Samurai para liderar conflictos, feedback y acuerdos con inteligencia emocional

Name: Conversaciones Difíciles: Método Samurai para liderar conflictos, feedback y acuerdos con inteligencia emocional
Brand: Independently Published
SKU: 9798195467708
Price: 1422.0 INR
Availability: InStock

by Nathan Manzaneque

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ISBN13: 9798195467708
Binding: Paperback
Subject: N/A
Publisher: Independently Published
Publisher Imprint: Independently Published
Publication Date: May 4, 2026
Pages: 216
Original Price: GBP 12.45
Language: Spanish
Edition: N/A
Item Weight: 295 grams
BISAC Subject(s): General

About The Book

Hay conversaciones que no desaparecen porque las evites.

Se acumulan.

Se convierten en tensi�n, rumor, desgaste, baja confianza y conflictos que terminan explotando donde menos conviene: en una reuni�n, en un cambio de turno, frente a un cliente o dentro de un equipo que ya no sabe c�mo hablarse sin hacerse da�o.

Este libro es una gu�a pr�ctica para mandos intermedios, responsables de equipo, directivos, formadores y profesionales que necesitan decir lo que hay que decir sin romper el v�nculo, sin perder autoridad y sin convertir el feedback en una bronca con palabras elegantes.

Nathan Manzaneque propone el M�todo Samurai de Conversaciones Dif�ciles, una forma clara y aplicable de preparar, abrir, explorar, ajustar, acordar y hacer seguimiento de esas conversaciones que solemos aplazar pero que sostienen la cultura real de una organizaci�n.

A trav�s del modelo DISC, aprender�s a adaptar tu comunicaci�n a distintos estilos de conducta: personas orientadas a resultados, a la relaci�n, a la estabilidad o a la precisi�n. Porque el mensaje puede ser el mismo, pero la puerta de entrada cambia seg�n la persona que tienes delante.

En este libro descubrir�s c�mo:

Preparar conversaciones dif�ciles sin improvisar ni entrar "en caliente".
Transformar etiquetas como "es un pasota" o "es conflictivo" en hechos observables.
Dar feedback correctivo con respeto, firmeza y claridad.
Gestionar respuestas defensivas: negaci�n, excusas, silencio, ataque, victimismo o enfado.
Adaptar tu tono a perfiles DISC sin manipular ni maquillar el fondo.
Cerrar acuerdos concretos, con fechas, indicadores y seguimiento.
Convertir el conflicto en una oportunidad para construir responsabilidad, confianza y bienestar organizacional.

Este no es un libro para hablar m�s bonito.

Es un libro para liderar mejor cuando hablar cuesta.

Porque una organizaci�n no cambia solo con discursos, valores corporativos o carteles en la pared. Cambia cuando sus l�deres se atreven a tener las conversaciones que importan y las sostienen con m�todo, presencia y humanidad.

Si lideras personas, antes o despu�s tendr�s que decir:

"Tenemos que hablar."

Este libro te ayudar� a hacerlo mejor.

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