Coopérer dans les entreprises multiculturelles - le cas d'entreprises montréalaises
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Nous vivons de plus en plus dans un monde multiculturel, particulièrement dans les grandes villes du monde. Montréal ne fait pas exception à la règle avec plus de 30 % de la population de l'île de Montréal qui est né à l'étranger, ce qui représente plus de 130 nationalités différentes. Cette réalité participe à rendre les entreprises de plus en plus multiculturelles et à transformer la dynamique sociale et culturelle que nous y retrouvons. Une question vient spontanément à l'esprit: comment toutes ces personnes issues de cultures et de parcours différents arrivent-elles à coopérer au travail, à produire ensemble un bien ou à offrir un service de qualité?
Le présent livre présente 15 cas d'entreprises montréalaises pour explorer cette question du fonctionnement des entreprises dans des environnements de travail très multiculturels. Comment des individus de cultures différentes arrivent-ils à travailler ensemble, à coopérer pour atteindre les objectifs de l'entreprise? Ces cas sont précédés de deux chapitres qui permettent de les analyser à l'aide des outils de gestion existants, particulièrement en management interculturel, et d'une meilleure connaissance du contexte montréalais dans lequel ils évoluent. Ils permettent de tirer certaines leçons sur la gestion de telles entreprises dans le contexte montréalais et d'autres, plus générales, sur ce type d'entreprise de plus en plus fréquent dans nos sociétés contemporaines.
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