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Creating Sustainable Careers in Student Affairs: What Ideal Worker Norms Get Wrong and How to Make It Right
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This book argues that the current structure of student affairs work is not sustainable, as it depends on the notion that employees are available to work non-stop without any outside responsibilities, that is, the Ideal Worker Norm. The field places inordinate burdens on staff to respond to the needs of students, often at the expense of their own families and well-being. Student affairs professionals can meet the needs of their students without being overworked. The problem, however, is that ideal worker norms pervade higher education and student affairs work, thus providing little incentive for institutions to change. The authors in this book use ideal worker norms in conjunction with other theories to interrogate the impact on student affairs staff across functional areas, institutional types, career stage, and identity groups. The book is divided into three sections; chapters in the first section of the book examine various facets of the structure of work in student affairs, including the impact of institutional type and different functional areas on employees' work-lives. Chapters in the second section examine the personal toll that working in student affairs can take, including emotional labor's impact on well-being. The final section of the book narrows the focus to explore how different identity groups, including mothers, fathers, and people of color, navigate work/life issues. Challenging ideal worker norms, all chapters offer implications for practice for both individuals and institutions.
Margaret W. Sallee is Associate Professor and Higher Education Program Coordinator in the Department of Educational Leadership and Policy at the University at Buffalo. Her research focuses on two broad areas: faculty work and the graduate student experience. She uses a critical lens to examine the intersection of individual experiences and organizational culture to interrogate the ways in which gender and other social identities operate on college campuses. She has spent much of the past decade focusing on work/life balance and the ways in which institutional norms and culture shape parents' experiences on and off-campus. She also is deeply interested in how gender affects individuals' experiences and is particularly interested in the role that gender and masculinities play in men's lives.
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