Crisis Communication: Case Studies and Lessons Learned from International Disasters

Name: Crisis Communication: Case Studies and Lessons Learned from International Disasters
Brand: T&F
SKU: 9781498751346
Price: 13149.0 INR
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by Kjell Brataas

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ISBN13: 9781498751346
Binding: Hardcover
Subject: History
Publisher: T&F
Publisher Imprint: Routledge
Publication Date: January 1, 2018
Pages: 256
Original Price: GBP 155.0
Language: English
Edition: N/A
Item Weight: 499 grams
BISAC Subject(s): Disasters & Disaster Relief and Security (National & International)

About The Book

Crisis Communication is an in-depth examination of recent tragedies and natural disasters that have occurred around the globe.

The book covers three types of incidents: natural catastrophes, accidents and terror attacks. It focuses on the communication aspect of each incident and provides accounts from people handling the event. Each chapter offers a detailed description of the event and supplementary facts and illustrations from a variety of sources.

With a focus on critical communication elements and lessons learned, Brataas offers valuable advice - based on personal experience with natural disasters, accidents and terror attacks - on some of the most effective ways to prepare for and deal with a crisis. Topics range from interview situations and social media to victim support and active shooter events.

This book will be invaluable to those working in public relations and communications, as well as to those working with human resources and general management.

About The Author

Kjell Brataas has been on the front lines of crisis communication during some of Norway's most devastating crises. He held central positions after the tsunami in 2004 and following the terrorist attacks in Oslo and on Utoya on July 22, 2011. Brataas has practical experience from private companies and government ministries. He has presented at crisis communication conferences around the world, including London, Toronto, Istanbul and Denver, and he has lectured on crisis communication at the university level.

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