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Crisis Communication Management

by Daniel Chile , Mabel Chile
Save 12% Save 12%
Current price ₹4,102.00
Original price ₹4,681.00
Original price ₹4,681.00
Original price ₹4,681.00
(-12%)
₹4,102.00
Current price ₹4,102.00

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Book cover type: Paperback
  • ISBN13: 9786207810024
  • Binding: Paperback
  • Subject: N/A
  • Publisher: LAP Lambert Academic Publishing
  • Publisher Imprint: LAP Lambert Academic Publishing
  • Publication Date:
  • Pages: 60
  • Original Price: GBP 37.0
  • Language: English
  • Edition: N/A
  • Item Weight: 100 grams
  • BISAC Subject(s): General

The book "Crisis communication management" involves the strategic planning and execution of communication during a crisis to protect and sustain an organisation's reputation and operations. It requires rapid, transparent, and consistent messaging to inform stakeholders, mitigate panic, and provide clear action steps. Effective crisis communication hinges on pre-established plans, swift decision-making, and the ability to adapt messages to the evolving situation. This includes leveraging multiple channels, such as press releases, social media, and direct communication, to reach diverse audiences. The goal is to maintain trust and credibility, demonstrating accountability and empathy while addressing the crisis's root causes and impacts. A successful crisis communication strategy can significantly influence public perception, mitigate negative effects, and facilitate a quicker recovery for the organisation involved.

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