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Crisis Communications: Lessons from September 11

by Michael A. Noll , Peter Clarke , James Alleman
Save 17% Save 17%
Current price ₹6,368.00
Original price ₹7,642.00
Original price ₹7,642.00
Original price ₹7,642.00
(-17%)
₹6,368.00
Current price ₹6,368.00

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Book cover type: Paperback
  • ISBN13: 9780742525436
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Rowman & Littlefield Publishers
  • Publisher Imprint: Rowman & Littlefield Publishers
  • Publication Date:
  • Pages: 231
  • Original Price: GBP 49.99
  • Language: English
  • Edition: N/A
  • Item Weight: 332 grams
  • BISAC Subject(s): Terrorism

Building on the events and lessons of September 11, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, TV, print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. They establish how people learned of the September 11 tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future.

A. Michael Noll is a professor at the Annenberg School for Communication at the University of Southern California. He is also affiliated with the Columbia Institute for Tele-Information at Columbia University's Business School and the Media Center at New York Law School.

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