• ISBN13: 9788126542475
• Binding: Paperback
• Subject: N/A
• Publisher: Wiley
• Publisher Imprint: Wiley
• Publication Date: June 7, 2013
• Pages: 336
• Original Price: INR 269.0
• Language: English
• Edition: N/A
• Item Weight: 500 grams
• BISAC Subject(s): Business Communication / General

Critical Conversations for Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It empowers mid to upper-level managers and provides tips that allow them to demonstrate their leadership ability in their interactions with others. • The Anatomy of a Critical Conversation • Making Sense of How You Communicate • Getting Down to Specifics: Creating a Critical Conversation • Putting It All into Practice • The Part of Tens

Christina Tangora Schlachter is the co-author of Leading Business Change for Dummies and a Certified Professional Coach. For the past five years she has created and taught courses on communication skills, crucial conversations for new managers, communication for professionals and dealing with difficult conversations. She has worked with Sony and Mazda as well as the Department of labor.