Skip to content

Booksellers & Trade Customers: Sign up for online bulk buying at trade.atlanticbooks.com for wholesale discounts

Booksellers: Create Account on our B2B Portal for wholesale discounts

Cross-Cultural Crisis Negotiations: International Perspectives

by Terry D. Royce
Save 35% Save 35%
Current price ₹3,486.00
Original price ₹5,363.00
Original price ₹5,363.00
Original price ₹5,363.00
(-35%)
₹3,486.00
Current price ₹3,486.00

Imported Edition - Ships in 12-14 Days

Free Shipping in India on orders above Rs. 500

Request Bulk Quantity Quote
+91
Book cover type: Paperback
  • ISBN13: 9780367337070
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Routledge
  • Publisher Imprint: Routledge
  • Publication Date:
  • Pages: 236
  • Original Price: GBP 41.99
  • Language: English
  • Edition: N/A
  • Item Weight: 460 grams
  • BISAC Subject(s): Cultural & Ethnic Studies / American / Asian American & Pacific Islander Studies, Regional Studies, and Personal Growth / General

A comprehensive presentation of cross-cultural crisis negotiation principles and strategies, this book relates established communication models to the practical knowledge and experience of crisis negotiators across international organisations and contexts.

Early chapters discuss prominent communication theories and discourse analysis models used to analyse interaction in crisis negotiation case studies. A central theme is the practice of "active listening", highlighting the crucial role of active listening in building rapport. Rapport is a communicational concept deemed essential to successful negotiations but is seldom defined. This book expands upon this concept in depth, providing relevant communication theories that can be applied to understanding the interactional processes in successful crisis negotiations. By presenting perspectives on crisis negotiation by scholars and practitioners engaged in vastly differing contexts, it is a robust guide to developing constructive crisis negotiation strategies in cross-cultural and cross-linguistic situations.

An essential read for students and practitioners in crisis negotiation who find themselves working in increasingly cross-linguistic and cross-cultural scenarios.

Terry D. Royce is Executive Director at Forlingua Forensic Linguistic Services Pty. Ltd. and Yunshan Chair Professor at the Guangdong University of Foreign Studies, China.

Wendy L. Bowcher is Honorary Professor at Macquarie University, Australia. She previously held positions at Sun Yat-sen University and Tokyo Gakugei University and has worked as a consultant forensic linguist in Australia.

Jing Zhao is Professor of Linguistics at Sun Yat-sen University, China.

Trusted for over 49 years

Family Owned Company

Secure Payment

All Major Credit Cards/Debit Cards/UPI & More Accepted

New & Authentic Products

India's Largest Distributor

Need Support?

Whatsapp Us