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Customer Service By Kindness: A Memoir: Redefining the human touch in a digital world. by Akinrotimi, Yewande

Customer Service By Kindness: A Memoir: Redefining the human touch in a digital world.

by Yewande Akinrotimi
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Book cover type: Paperback
  • ISBN13: 9798266432123
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Independently Published
  • Publisher Imprint: Independently Published
  • Publication Date:
  • Pages: 122
  • Original Price: GBP 11.87
  • Language: English
  • Edition: N/A
  • Item Weight: 173 grams
  • BISAC Subject(s): Schools / Levels / Higher

In today's fast-paced, automated world, the most powerful service tool remains simple: kindness.
This inspiring memoir pulls back the curtain on real-world customer service, where empathy turns routine transactions into memorable experiences. From grassroots campaigns to retail counters, the stories inside reveal how genuine care creates a lasting impact.
Whether you're a frontline professional or a team leader, you'll discover:

  • Why kindness is a service strategy-not just a soft skill
  • How human connection outperforms automation
  • The difference between empathy and sympathy-and why it matters
  • How to build a culture of compassion in any organization

In a time when convenience often replaces care, this book is a timely reminder that kindness still sets us apart.

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