Das Erstellen eines Informatik-Controllingkonzeptes: Am Beispiel der Thurgauer Kantonalbank
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Inhaltsangabe: Inhaltsverzeichnis: Inhaltsverzeichnis: Abbildungsverzeichnis Abkürzungsverzeichnis 1.Einleitung 1.1Problemstellung 1.2Ziel der Arbeit 1.3Aufbau der Arbeit und Vorgehen 2.Rahmenbedingungen 2.1Thurgauer Kantonalbank 2.2AGI-Kooperation 3.Begriff und Aufgaben der Informatik 3.1Klärung des Begriffs Informatik 3.2Bereiche der Bankinformatik 3.3Die Rolle der Informatik in einer Bank 4.Begriff und Aufgaben des Controlling 4.1Ausgangspunkte des Controlling 4.2Gegenstand und Konzeption des Controlling 4.2.1Koordination als Controllingaufgabe 4.2.2Ergebnisorientierte Führungsunterstützung als Controllingaufgabe 4.2.3Für diese Arbeit gültige Definition des Controlling 4.2.4Für diese Arbeit gültige Definition des Informatik-Controlling 4.2.5Aufgaben und Instrumente des Informatik-Controlling 5.Bestimmung und Darstellung der Controlling-Objekte in der TKB 5.1Informatik-Leistungen 5.2Verrechnung 5.3Projektierung 5.4Budgetierung 5.5Informatik-Strategie 6.Controlling-Konzeption für den Informatikbereich der TKB 6.1Prüffeld Informatik-Leistungen 6.1.1Informatik-Betrieb 6.1.2Change-Management 6.1.3Beschaffung 6.1.4Support 6.1.5Informatik-Leistungen im Zusammenhang 6.2Prüffeld Verrechnung 6.3Prüffeld Projektierung 6.4Prüffeld Budgetierung 6.5Prüffeld Informatik-Strategie 6.6Zusammenführung der Controlling-Objekte 7.Zusammenfassung und Ausblick Literaturverzeichnis Ehrenwörtliche Erklärung Bei Interesse senden wir Ihnen gerne kostenlos und unverbindlich die Einleitung und einige Seiten der Studie als Textprobe zu. Bitte fordern Sie die Unterlagen unter agentur@diplom.de, per Fax unter 040-655 99 222 oder telefonisch unter 040-655 99 20 an.
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