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Defaulted Student Loans: Guaranty Agencies' Collection Practices and Procedures: Hrd-86-114br by U. S. Government Accountability Office (

Defaulted Student Loans: Guaranty Agencies' Collection Practices and Procedures: Hrd-86-114br

by U. S. Government Accountability Office (
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Book cover type: Paperback
  • ISBN13: 9781289116477
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Bibliogov
  • Publisher Imprint: Bibliogov
  • Publication Date:
  • Pages: 76
  • Original Price: GBP 13.99
  • Language: English
  • Edition: N/A
  • Item Weight: 155 grams
  • BISAC Subject(s): General

Pursuant to a congressional request, GAO reviewed the methods used by the Department of Education and state or nonprofit loan guaranty agencies to collect defaulted student loans.

GAO found that: (1) guaranty agencies provide preclaims assistance to lenders, process lenders' claims, collect loans, prepare forms for Education, and perform litigation of defaulters; (2) guaranty agencies' standard procedures for collecting defaulted student loans were less stringent than Education regulations; (3) agencies differed in how they credited defaulter payments to an individual's outstanding balance; (4) 86 percent of the agencies used an average of 5 private collection contractors; (5) 79 percent of the agencies had difficulty enforcing legal judgments against defaulters; (6) the use of administrative offsets or wage garnishment procedures was limited by state law; and (7) the most successful collection techniques were reporting defaulters to credit bureaus, using private collection contractors, and contacting borrowers by telephone.

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