Delivering Legal Services to Low-Income People
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This book describes how the use of more efficient delivery systems could substantially increase legal services to low income people at no additional cost. It sets out a comprehensive blueprint for reforming the delivery of legal services to increase efficiency, number of clients served and successful outcomes. This groundbreaking work is both a call to action and a valuable reference for anyone seeking to make legal services more effective and accessible.
About the Author Wayne Moore has thirty five years of experience in designing, managing and writing about the delivery of legal services. He was Director of AARP Legal Counsel for the Elderly (LCE) for twenty five years and simultaneously served in various management positions with AARP including Director of Legal Advocacy, Co-administrator of the AARP Foundation, and Director of Advocacy Planning and Issues Management. He helped pioneer several delivery systems including pro bono programs, legal hotlines, brief services units and court-based self-help centers. He also created a network of statewide legal hotlines for older Americans, an impact litigation group, and a discount legal services program for AARP members. He has written extensively on the subject and has presented at numerous international, national and regional conferences. He helped establish the first ABA Pro Bono Conference, the ABA/NLADA Equal Justice Conference and the National Law and Aging Conference. He has served as a member of the American Bar Association's Standing Committee on Lawyer Referral and Information Services, the Delivery of Legal Services, and Group and Prepaid Legal Services (serving as President in 2001-2002), and represented AARP on the ABA Coalition for Justice. He has received several awards including the first Award for Innovations in Equal Justice from National Legal Aid and Defender Association, the Louis M. Brown Award for Legal Access from the American Bar Association, and two Sustained Excellence Awards for Creativity from AARP.
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