Die Process Mining Software der Celonis SE. Evaluation und kritische Würdigung für das Controlling
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Studienarbeit aus dem Jahr 2022 im Fachbereich Informatik - Wirtschaftsinformatik, Note: 1,3, Universität Regensburg, Sprache: Deutsch, Abstract: Der Arbeit liegt folgende Forschungsfrage zugrunde: Welchen Beitrag leistet die Process Mining Software der Celonis SE für das Controlling? Durch das kontinuierliche Ansammeln von Geschäftsereignissen in Form von Ereignisdaten können mittels spezieller Softwarelösungen Daten aus den verschiedenen Informationssystemen im Unternehmen extrahiert und anschlie end anhand einer visualisierten Benutzeroberfläche ausgewertet werden. Eine Vielzahl an Softwareanbietern sind am schnell wachsenden Markt für Process Mining Software präsent. Der angebotene Funktionsumfang variiert indes stark. Für Unternehmen hat die Bedeutung von Prozessen stark zugenommen. Dies hat zur Folge, dass sich jedes Unternehmen, unabhängig davon, ob Start-Up mit 10 Mitarbeitern, mittelständisches Familienunternehmen mit 1.000 Mitarbeitern oder Gro konzern mit 100.000 Mitarbeitern mit der Verbesserung, Digitalisierung und Automatisierung von Prozessen beschäftigen sollte. Das damit verbundene Ergebnispotenzial ist immens. Allerdings haben Unternehmen in der Praxis meist nur einen geringen Einblick in den tatsächlichen Ablauf ihrer Geschäftsprozesse.
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