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Digital Service Platforms

by Kyeong Kang
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₹16,170.00
Original price ₹16,170.00
Original price ₹16,170.00
₹16,170.00
Current price ₹16,170.00

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Book cover type: Hardcover
  • ISBN13: 9781839691010
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Intechopen
  • Publisher Imprint: Intechopen
  • Publication Date:
  • Pages: 210
  • Original Price: USD 150.0
  • Language: English
  • Edition: N/A
  • Item Weight: 536 grams
  • BISAC Subject(s): Design, Graphics & Media / General

E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more.

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