Digital Signage Am Point of Sale: Psychologische Und Verhaltensbezogene Wirkungen Unterschiedlicher Inhaltsarten
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Sandra Manzinger untersucht, unter welchen Bedingungen Digital Signage (DS), die Verwendung von Flachbildschirmen zur Kommunikation bestimmter Inhalte, im Lebensmittelhandel erfolgreich verwendet werden kann. Dabei geht sie der Frage nach, welche kognitiven, emotionalen und verhaltensbezogenen Wirkungen aus dem Einsatz von DS im Lebensmitteleinzelhandel resultieren und bei welchem DS-Inhalt diese Wirkungen maximiert werden. Die Autorin testet diese Wirkungspotentiale anhand zweier Feldstudien in einer realen Einkaufssituation im Produkt- und Kassenbereich. Die Ergebnisse dieser Studien zeigen, dass DS in beiden Bereichen die Kognitionen und Emotionen der Konsumenten beeinflusst. Besonders wertvoll ist die Erkenntnis, dass sich durch DS negative Emotionen verringern lassen.
Sandra Manzinger, MSc studierte Marketing an der Universität Wien und war dort als Studienassistentin am Lehrstuhl für Marketing tätig. Ihre Forschungsschwerpunkte lagen auf dem Gebiet Store Design und dessen Einfluss auf das Konsumentenverhalten. Derzeit arbeitet sie in der Marketingabteilung eines Elektrokonzerns.
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