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Digitale Transformation - So revolutionieren Sie Ihre Leadgenerierung by Elke Clausen

Digitale Transformation - So revolutionieren Sie Ihre Leadgenerierung

by Elke Clausen
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Book cover type: Hardcover
  • ISBN13: 9783734515705
  • Binding: Hardcover
  • Subject: N/A
  • Publisher: Tredition Gmbh
  • Publisher Imprint: Tredition Gmbh
  • Publication Date:
  • Pages: 122
  • Original Price: GBP 18.95
  • Language: German
  • Edition: N/A
  • Item Weight: 336 grams
  • BISAC Subject(s): General

Noch nie war Messe so wichtig und wertvoll wie heute. In unserer digitalisierten und virtuell geprägten Geschäftswelt tritt der persönliche Kontakt mit Bestands- und Wunschkunden zunehmend in den Hintergrund. Als Live-Instrument wird die Messe deshalb zu einem der wichtigsten Customer Touchpoints. Die Rahmenbedingungen für den B2B-Beschaffungsprozess und somit auch für eine B2B-Messebeteiligung haben sich allerdings massiv verändert. Die ursprünglich im B2C-Markt entwickelte Digitalisierung der Kommunikation hat in den B2B-Markt Einzug gehalten mit allen daraus resultierenden Vorteilen und Konsequenzen. Gleichzeitig findet ein Generationswechsel bei B2B-Entscheidern statt - bereits ein Drittel ist in Deutschland unter 35 Jahre alt. Diese sog. "Millennials" besorgen sich ihre Informationen Online und sind völlig autark. Folge: der Beschaffungsprozess dieser Zielgruppe ist bereits zu mindestens 57% (manche Studien sprechen sogar von bis zu 70%) abgeschossen, bevor sie mit einem Anbieter den Kontakt aufnehmen. Diese Entwicklung hat weitreichende Folgen für B2B-Aussteller. Nicht nur, dass der Vertrieb längst die Kontrolle über den Beschaffungsprozess verloren hat, dieser Entscheidertyp stellt wesentlich höhere Ansprüche an das Messegespräch. Das wiederum erfordert von den Messeteams eine ganz andere Vorbereitung auf das Messegespräch als noch vor ein paar Jahren. Gleichzeitig eröffnet die Digitale Transformation Ausstellern völlig neue Chancen für die Leadgenerierung. In diesem Buch erfahren die Leser, wie sie ihr Team fit machen für die digitale Reise und wie sie mit einer vernetzten crossmedialen Online-Offline-Kampagne mehr hochqualifizierte Kontakte denn je generieren.

Elke Clausen gilt seit 30 Jahren als ausgewiesene Spezialistin für B2B-Messen der Investitionsgüterindustrie. Vor ihrer Selbständigkeit als Messe-Consultant hatte sie als Senior Account Director und Sales Promotion Manager bei einer GWA-Agentur unter anderem siebenstellige Messebudgets zu verantworten. In dieser Zeit sind ihr Zweifel an der Effizienz vieler Messebeteiligungen gekommen, da die immensen Investitionen selten hinterfragt wurden. Diese Erfahrung hat zu ihren Beratungsschwerpunkten Messeeffizienz, Potenzialanalyse, Vertriebsintegration in den Messeprozess und Messeprozess-Management geführt. Basierend auf diesen jahrelangen Erfahrungen aus den unterschiedlichsten Perspektiven sind drei Fachbücher, Studien zur Vertriebseffizienz auf Investitionsgütermessen und Dozententätigkeiten bei diversen IHK's, HWK's, Euro-Info-Centern, der Hochschule Leipzig sowie an der University of Applied Sciences in Friedberg entstanden.

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