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E-Service Intelligence: Methodologies, Technologies and Applications by Jie Lu

E-Service Intelligence: Methodologies, Technologies and Applications

by Jie Lu
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Book cover type: Paperback
  • ISBN13: 9783642072017
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Publication Date:
  • Pages: 711
  • Original Price: EUR 149.99
  • Language: English
  • Edition: N/A
  • Item Weight: 1074 grams
  • BISAC Subject(s): Applied, Information Technology, and Artificial Intelligence / General

From the Back Cover

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. E-Service Intelligence integrates intelligent techniques into e-service systems for realizing intelligent internet information searching, presentation, provision, recommendation, online system design, implementation, and assessment to internet users. This book offers a thorough introduction and systematic overview of the new field and covers the state-of-the-art of the research and development in E-Service Intelligence ranging from e-services and/or intelligent techniques to web information presentation, search, and mining, to personalization, privacy, and trust in e-services, to e-service evaluation, optimization and knowledge discovery, and to intelligent e-service system developments.

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