Einsatz von XML Topic Maps im Wissensmanagement. Definition und Visualisierung von Wissensthemen
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Studienarbeit aus dem Jahr 2004 im Fachbereich BWL - Informationswissenschaften, Informationsmanagement, Note: 1,3, Martin-Luther-Universität Halle-Wittenberg (Wirtschaftsinformatik und Operations Research), Veranstaltung: Wissensmanagement und Wissensmanagementsysteme, Sprache: Deutsch, Abstract: Information Overload ist ein Phänomen, welches vor allem durch die verstärkte Nutzung des Internets in den letzten Jahren zu erklären ist, welches aber auch innerhalb von Unternehmen auftreten kann. Durch die ständig wachsende Menge an Informationen sind eine Vielzahl der Nutzer schlicht überfordert. Die im Internet verfügbaren Suchmaschinen liefern unzählige Suchergebnisse, die meistens viele irrelevante Dokumente beinhalten. (Vgl. Pepper, 2002) Dadurch ist der Nutzer nicht mehr in der Lage, zu entscheiden welche Informationen für ihn wichtig sind und welche nicht. Er benötigt zusätzlich viel Zeit, um die ganzen Informationen auf ihre Relevanz zu prüfen. Ein weiteres Problem ist, dass der Nutzer die benötigten Informationen nicht ausfindig machen kann, da er nicht wei wo diese zu finden sind oder diese nicht existieren. Informationen sind unbrauchbar, wenn sie nicht gefunden oder verknüpft werden, beschreiben Le Grand, Soto und Dodds dieses Problem. Ein Topic Map ist ein mächtiges Werkzeug zur Lösung dieser Probleme. Der Topic Maps Standard beschreibt Wissensstrukturen und verknüpft diese mit den Informationsressourcen. Topic Maps bilden somit eine Brücke zwischen der Wissensrepräsentation und dem Informationsmanagement. Dadurch erleichtern sie die Organisation und Navigation sowie die zielgerichtete Suche in gro en, ständig wachsenden Informationsbeständen. (Vgl. Le Grand/Soto, 2000) Ziel dieser Arbeit ist es, das Topic Maps Konzept sowie Methoden zur Erstellung einer Topic Map vorzustellen. Au erdem soll im Rahmen des Wissensmanagements das Leistungspotential einer Topic Map und die damit verbundenen Einsatzmöglichkeiten aufgezeigt werden. Die vorliegende Arbeit glied
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