Engagement: Transforming Difficult Relationships at Work

Name: Engagement: Transforming Difficult Relationships at Work
Brand: Wiley
SKU: 9781119150831
Price: 1770.0 INR
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by Lee G. Bolman

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ISBN13: 9781119150831
Binding: Hardcover
Subject: N/A
Publisher: Wiley
Publisher Imprint: Wiley
Publication Date: April 25, 2016
Pages: 208
Original Price: USD 28.0
Language: English
Edition: N/A
Item Weight: 363 grams
BISAC Subject(s): Management, Human Resources & Personnel Management, and Communication & Social Skills

About The Book

From the Back Cover

The essential resource for mastering the interpersonal side of managemen

In Engagement, bestselling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The book introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress, weigh you down, undermine your confidence, leave chaos in their wake, and cause a disproportionate share of headaches and sleepless nights.

Bolman and Gallos advocate that deeply engaging oneself, one another, and the situation is the best route to transform difficult relationships. They show how to unhook from the anger, stress, and frustration that limit your ability to see and appreciate better possibilities.

Working with difficult people--a problem employee, bully boss, chronically complaining coworker, mean-spirited associate, Machia-vellian teammate, or troubled colleague--all take a combination of strategy, confidence, determination, and skill. The authors show how to apply the four-step SURE model for overcoming the obstacles and frustrations that difficult people present.

Because it is written as a parable, Engagement offers you the opportunity to slow down and think about your reactions, compare your solutions with others, and view events through multiple perspectives--your own, the authors, and the characters in the story.

Engagement helps to better understand yourself, respond more effectively in your workplace, and handle challenges in ways that bring out the best in you and others.

About The Author

LEE G. BOLMAN holds the Marion Bloch Missouri Chair in Leadership at the Henry W. Bloch School of Management at the University of Missouri - Kansas City. He is the coauthor of How Great Leaders Think; Reframing Organizations; The Wizard and the Warrior; and Leading with Soul, all from Jossey-Bass.

JOAN V. GALLOS is professor of leadership at Wheelock College, where she also served as Vice President for Academic Affairs. Gallos is coauthor of Teaching Diversity: Listening to the Soul, Speaking from the Heart; editor of both Organization Development: A Jossey-Bass Reader and Business Leadership: A Jossey-Bass Reader (second edition); and creator of the teaching materials for the full Jossey-Bass Reader Series.

BOLMAN and GALLOS are the co-authors of Reframing Academic Leadership, also published by Jossey-Bass.

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