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Expertensuche in Online Communities by Schwarz, Jochen

Expertensuche in Online Communities

by Jochen Schwarz
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Book cover type: Paperback
  • ISBN13: 9783838628875
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Diplom.de
  • Publisher Imprint: Diplom.de
  • Publication Date:
  • Pages: 104
  • Original Price: GBP 66.5
  • Language: German
  • Edition: N/A
  • Item Weight: 146 grams
  • BISAC Subject(s): Management

Inhaltsangabe: Einleitung: Da sich Unternehmen in vielfältiger Weise vernetzen und Intranets schaffen um Belange des Unternehmens in einem unternehmensübergreifenden Medium zu dokumentieren, zu erschlie en und Aspekte des Unternehmens für jeden Mitarbeiter nutzbar zu machen, ist es nur noch ein kleiner, logischer und konsequenter Schritt zum Wissensmanagement innerhalb dieses Mediums. Die neuen Medien sind geradezu prädestiniert für diese Art des unternehmensinternen Wissensaustausches und der Mitarbeiterinformation. Viele Unternehmen haben zwar die Grundsätze und die Möglichkeiten, welche ihnen das neue Medium der Vernetzung eröffnet, bereits begriffen. Sie befinden sich bereits auf dem Weg, durch die neuen Medien eine Informationskultur zu schaffen, die dem Unternehmen und seinen Mitarbeitern hilft, sich auszutauschen und Wissensmanagement zu betreiben. Unter-nehmensinterner Austausch zwischen den Mitarbeitern über Belange des täglichen Geschäfts wurde schon in vielen Organisationen implementiert. Neue Einrichtungen, wie Wissensbasen und Diskussionsforen erfüllen schon ihren Zweck, da sie nach Untersuchungen des Fraunhofer IAO auch von den Mitarbeitern angenommen und zweckdienlich eingesetzt werden. Ziel dieser Bestrebungen ist eine Verknüpfung des Wissens der Mitarbeiter um Innovationen zu schaffen und sich erfolgreich von der Konkurrenz abzusetzen. Auf diesen bereits gelegten Fundamenten lässt sich eine Wissenstransparenz aufbauen, die noch nicht mit letztem Nachdruck verfolgt und implementiert wurde. Der bisherige Nutzen dieser institutionsinternen- und ü-bergreifenden Business Communities und Forensysteme beschränkt sich auf den Austausch der Mitarbeiter. Jedoch sind weitere Schritte denkbar. Einer dieser Schritte im Zusammenhang mit Communities ist der Dienst zur Identifizierung von speziellen Wissensträgern und Experten für verschiedene Sachverhalte. Diese Experten haben einen besonderen Wert für das Unternehmen, da sie über spezielles Wissen verfügen, w

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