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Exploring Information Systems Outsourcing: The Role of Social Capital by Beena George

Exploring Information Systems Outsourcing: The Role of Social Capital

by Beena George
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Book cover type: Paperback
  • ISBN13: 9783639018608
  • Binding: Paperback
  • Subject: N/A
  • Publisher: VDM Verlag Dr. Mueller E.K.
  • Publisher Imprint: VDM Verlag Dr. Mueller E.K.
  • Publication Date:
  • Pages: 332
  • Original Price: GBP 65.57
  • Language: English
  • Edition: N/A
  • Item Weight: 445 grams
  • BISAC Subject(s): Management

Information Systems outsourcing has become a popular strategy for managing the technology needs of organizations. However, a considerable number of outsourcing deals fail to produce expected outcomes, resulting in significant losses for both client and vendor. The research reported in this book examines the client-vendor relationship in outsourcing to gain a better understanding of the impact of the relationship on the outcome of the outsourcing project. The "social capital" framework used in this work provides an in-depth understanding of the management of outsourcing relationships. While past outsourcing research has held that the client-vendor relationship is important in outsourcing, this theoretical framework clarifies the nature and content of the relationship and its role in ensuring the success of an outsourcing arrangement. Through a close examination of several outsourcing relationships, the book offers outsourcing practitioners and others interested in the topic insights on what works and what does not.

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